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Old 09-18-2007
Russ Valentine [MVP-Outlook]
 

Posts: n/a
Re: Fax scanned image from jpg format
Good. I'll let the developers know as well. I'm sure they'll be thrilled.
--
Russ Valentine
[MVP-Outlook]
"Steve" <Steve@discussions.microsoft.com> wrote in message
news:4FAA5979-134F-4443-BF97-205D85FF2F4B@microsoft.com...
> I've sent them feedback from the Live Photo Gallery download site, so
> hopefully they get it.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> That would explain it. Any file that the Fax Service renders must have a
>> printto verb defined for it. Usually just associating the file with the
>> proper default application will take care of it. I wonder if Live Photo
>> Gallery knows it breaks this functionality.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> news:2C7D3498-882D-4B47-9356-15738F31C930@microsoft.com...
>> > It was really that simple. I uninstalled Live Photo Gallery and the
>> > default
>> > for jpg went back to Windows Photo Gallery and its fixed!
>> >
>> > Thanks, I really didn't think that the Live Beta could have caused
>> > this
>> > issue, but it's fixed.
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Start fresh? What had you done before? How freshly did you start?
>> >> Reformat?
>> >> What was the default application for jpg before? What is it now?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> >> news:21E110B3-073E-4EC9-8D88-712F1F91FDE4@microsoft.com...
>> >> > The OS I was using before was Vista, but I was having issues with
>> >> > media
>> >> > center and so I decided to start fresh. I was using the Windows Fax
>> >> > and
>> >> > Scan
>> >> > software without any issues. With this reinstall I started to
>> >> > receive
>> >> > an
>> >> > error when trying to fax jpg scans. If I convert the image to a
>> >> > tiff
>> >> > file,
>> >> > they fax with no issues. There are only two things that I can think
>> >> > of
>> >> > that
>> >> > may be different. One is that I now have the Windows Live Photo
>> >> > Gallery
>> >> > Beta
>> >> > installed and the other is I no longer have Quicken QuickBooks
>> >> > installed.
>> >> > But if the Fax and Scan software is rendering on its own, I'm not
>> >> > sure
>> >> > what
>> >> > impact if any these pieces of software should have.
>> >> >
>> >> > The error message I receive is: The file
>> >> > c:\users\........\fuel2.jpg
>> >> > cannot
>> >> > be attached to your fax message. Click on help to find out more
>> >> > about
>> >> > attaching files.
>> >> >
>> >> > Looking at the Event Viewer I find this: The file with extension
>> >> > .jpg
>> >> > cannot be faxed because faxing requires the file to be rendered to
>> >> > TIF.
>> >> > This
>> >> > file cannot be rendered as its associated application is not present
>> >> > on
>> >> > this
>> >> > computer.
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> ...also, WFS is the first iteration of this fax service that will
>> >> >> actually
>> >> >> handle rendering of image files on its own without requiring a
>> >> >> printto
>> >> >> verb
>> >> >> for the image's default application. I can fax an image file as an
>> >> >> attachment just fine with my clean install of Vista and I've seen
>> >> >> no
>> >> >> reports
>> >> >> like yours from anyone so far. So we need more detailed steps to
>> >> >> repro
>> >> >> in
>> >> >> order to investigate, including what was different "Before."
>> >> >>
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> >> >> news:C851ACD8-8BD6-4585-BADA-31088E547D18@microsoft.com...
>> >> >> > Before I did a clean install of Vista I was able to fax all my
>> >> >> > scanned
>> >> >> > images
>> >> >> > that were in a jpg format. Not with the new install I no longer
>> >> >> > have
>> >> >> > that
>> >> >> > ability. I am forced to convert the scans to .tif format to fax
>> >> >> > them.
>> >> >> > Fax
>> >> >> > and Scan tells me to check the help file for attaching images to
>> >> >> > faxes,
>> >> >> > but I
>> >> >> > can't find anything specific in there, so I was wondering if
>> >> >> > anyone
>> >> >> > here
>> >> >> > might have an idea.
>> >> >> >
>> >> >> > Thanks,
>> >> >>
>> >>

>>


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