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Re: Fax scanned image from jpg format
I've sent them feedback from the Live Photo Gallery download site, so
hopefully they get it.
"Russ Valentine [MVP-Outlook]" wrote:
> That would explain it. Any file that the Fax Service renders must have a
> printto verb defined for it. Usually just associating the file with the
> proper default application will take care of it. I wonder if Live Photo
> Gallery knows it breaks this functionality.
> --
> Russ Valentine
> [MVP-Outlook]
> "Steve" <Steve@discussions.microsoft.com> wrote in message
> news:2C7D3498-882D-4B47-9356-15738F31C930@microsoft.com...
> > It was really that simple. I uninstalled Live Photo Gallery and the
> > default
> > for jpg went back to Windows Photo Gallery and its fixed!
> >
> > Thanks, I really didn't think that the Live Beta could have caused this
> > issue, but it's fixed.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Start fresh? What had you done before? How freshly did you start?
> >> Reformat?
> >> What was the default application for jpg before? What is it now?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> news:21E110B3-073E-4EC9-8D88-712F1F91FDE4@microsoft.com...
> >> > The OS I was using before was Vista, but I was having issues with media
> >> > center and so I decided to start fresh. I was using the Windows Fax
> >> > and
> >> > Scan
> >> > software without any issues. With this reinstall I started to receive
> >> > an
> >> > error when trying to fax jpg scans. If I convert the image to a tiff
> >> > file,
> >> > they fax with no issues. There are only two things that I can think of
> >> > that
> >> > may be different. One is that I now have the Windows Live Photo
> >> > Gallery
> >> > Beta
> >> > installed and the other is I no longer have Quicken QuickBooks
> >> > installed.
> >> > But if the Fax and Scan software is rendering on its own, I'm not sure
> >> > what
> >> > impact if any these pieces of software should have.
> >> >
> >> > The error message I receive is: The file c:\users\........\fuel2.jpg
> >> > cannot
> >> > be attached to your fax message. Click on help to find out more about
> >> > attaching files.
> >> >
> >> > Looking at the Event Viewer I find this: The file with extension .jpg
> >> > cannot be faxed because faxing requires the file to be rendered to TIF.
> >> > This
> >> > file cannot be rendered as its associated application is not present on
> >> > this
> >> > computer.
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> ...also, WFS is the first iteration of this fax service that will
> >> >> actually
> >> >> handle rendering of image files on its own without requiring a printto
> >> >> verb
> >> >> for the image's default application. I can fax an image file as an
> >> >> attachment just fine with my clean install of Vista and I've seen no
> >> >> reports
> >> >> like yours from anyone so far. So we need more detailed steps to repro
> >> >> in
> >> >> order to investigate, including what was different "Before."
> >> >>
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> >> news:C851ACD8-8BD6-4585-BADA-31088E547D18@microsoft.com...
> >> >> > Before I did a clean install of Vista I was able to fax all my
> >> >> > scanned
> >> >> > images
> >> >> > that were in a jpg format. Not with the new install I no longer
> >> >> > have
> >> >> > that
> >> >> > ability. I am forced to convert the scans to .tif format to fax
> >> >> > them.
> >> >> > Fax
> >> >> > and Scan tells me to check the help file for attaching images to
> >> >> > faxes,
> >> >> > but I
> >> >> > can't find anything specific in there, so I was wondering if anyone
> >> >> > here
> >> >> > might have an idea.
> >> >> >
> >> >> > Thanks,
> >> >>
> >>
>
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