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Re: Problem with the Icons - Vista Ultimate
What you say about having a list of the websites visted just before
experiencing the problem... is something impossible to remember.
Because when you buy Vista you think it's a finished product (TESTED) then
you dont expect that this error can happen, so you are not all the time with
a paper, a pencil and all the patience, writting all the websites to
communicate them to Microsoft.
So the thing is we have some icons useless (you click on them, and we dont
have a response) and we have to communicate this to Microsoft in order to
help them to solve the problem.
Now, how can we do this?
Is there any MS MVP to contact?
Is there any way to explain the problem to the Customer Experience Feedback
from Microsoft?
Thanks
"NT Canuck" wrote:
> Jesus wrote:
>
> > Then is a known issue? Well, that is a real problem. Can you tell me if
> > Microsoft will release a patch to solve this?
>
> If you nail it down to specific websites that shortly
> afterwards the problem appears (url at least) and send
> that into MS via customer experience feedback (?) so
> that MS can test/replicate the results...then most
> likely a patch or change in IE/settings will be made.
>
> Or even posting a few url here so that others can confirm
> whether it is website or Windows settings at fault. As for
> what MS does or decides perhaps an MS MVP could help out
> but they have to 'see' for themselves the same issue.
>
> All I can do is confirm that it does happen and it makes
> practically the whole desktop useless, and that it seems
> to be something Firefox handles ok in the meantime.
>
> NT Canuck
> 'Seek and ye shall find'
>
> > What I cannot understand is being a known issue, how Microsoft is not
> > releasing urgently a patch via Windows Update, because losing the ability to
> > click on the icons, is very annoying and disturbing.
>
> I think MS needs more info and ability to replicate problem.
> Just relating an experience isn't enough data to work on.
>
> > In fact, I know several shops selling PC with Vista and they are having many
> > complains about this. In my case, I have the same problem in 2 PCs.
>
> Yeah, I noticed it too but not was not able to nail down
> the specific site/page code, maybe you can help.
>
> > People from Microsoft read this?
>
> I dunno', sometimes they do, the MS MVP's usually scan most
> articles trying to help and they likely will follow up if
> enough info is presented. Perhaps a look into history or
> browser cache may help, and it may be something the Anti
> Virus folks missed or could handle not just MS.
>
> > Thanks
>
> You're welcome.
>
> NT Canuck
> 'Seek and ye shall find'
>
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