Tony;
If you are getting blue screens and you have made no changes, hardware
or software, there is something wrong with the computer and/or Windows
Vista installation.
You could use the provided media and perform a Clean Installation to
help determine if the problem hardware or software related.

Otherwise return the computer.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"tc" <tc1000@verizon.net> wrote in message
news:mpiod3hjc5p2i46bpupko0cic1q7tvoqb0@4ax.com...
>I have bought a refurbished Gateway GT5426E with Vista Home Premium
> Operating System from TigerDirect.com. The first model was clearly
> defective and I returned it and promptly received a new model.
> However, this new model started with similar problems - the "Blue
> Screen of Death." It has gotten past that problem but has frozen
> up
> twice in two days.
>
> I thought Vista was supposed to be more stable than XP. Are such
> freeze-ups common with Vista or does this indicate a PC defect? I
> can
> return this PC for 2 weeks. Any suggestions would be greatly
> appreciated.
>
> Please reply to: tc1000@verizon.net. Thanks.
>
> Tony