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Old 08-31-2007
Bill
 

Posts: n/a
Re: Printer shows as "Offline"
How do you turn snmp off on the port? which port.

thanks

"Alan Morris [MSFT]" wrote:

> If you are connected to the hostname of the device verify that the hostname
> responds to ping
>
> The Standard TCP/IP Port monitor will place the networked device offline if
> SNMP queries to the device fail.
>
> One can also configure the port such that SNMP is disabled.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jerry L" <JerryL@discussions.microsoft.com> wrote in message
> news:78AA899B-7D11-422B-A549-D75E88A3D048@microsoft.com...
> > Yes, I posted the same problem on 4/07/2007 with no responses so it
> > appears
> > that I am not alone on this and no one has yet to come up with a solution.
> > I
> > don't have a solution for you either, but will say that I've spent a lot
> > of
> > time surfing the net in hopes of finding one. I have Vista Home Premium
> > and
> > the latest drivers and am NOT networking with any other PC or OS. In case
> > it
> > may apply, my BIOS is not the most current, but I'm reluctant to flash it
> > until I see a real need and have no proof at this time that BIOS has
> > anything
> > to do with it.
> >
> > "Ricegroup" wrote:
> >
> >> I own a HP Color Laser Jet 2500n printer and it's installed on my
> >> network,
> >> however, it shows up as "Offline" to my VISTA computer but it prints just
> >> fine from my XP Computer, and my daughter's Apple Laptop. I've
> >> downloaded
> >> and installed the most current driver software does anybody have any
> >> ideas?

>
>
>

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