While Norton antivirus was installed on your system, it may have
corrupted your Windows Mail beyond repair. I recommend that
you upgrade to Windows Live Mail.
WLM will automatically import your WM accounts, settings, and emails.
http://get.live.com/en-us/betas/maildesktop_betas

Gary VanderMolen

"Linda" <Linda@discussions.microsoft.com> wrote in message news:94822E48-B387-422D-B736-7D64506173DB@microsoft.com...
> I've done that and the problem is still there
>
> Thanks
>
> "Gary VanderMolen" wrote:
>
>> Assuming that Norton was uninstalled completely, and no traces
>> of it remain, it is likely that Norton corrupted that account while
>> it was installed. Create a new mail account with the same settings
>> as the old one, then delete the old account.
>>
>> Gary VanderMolen
>>
>> "Linda" <Linda@discussions.microsoft.com> wrote in message news:4D559901-BB55-4A93-8D06-3BEED346FB8A@microsoft.com...
>> > I've uninstalled Norton and done everything you all said (problems mac
>> > suggested were already done and checked, so wasn't that causing problem). But
>> > original problem is still there. I've discovered that send & receive only
>> > doesn't work when there is mail in the outbox. If no mail in outbox, send &
>> > receive works :/
>> >
>> > Yet when I reboot Windows Mail, it sends any emails in outbox.
>> >
>> > And when I deleted an email in outbox, it still showed a (1) next to outbox
>> > indicating there was an email in there when there wasn't.
>>
>>
>>