"Linda" <Linda@discussions.microsoft.com> wrote in message
news:94822E48-B387-422D-B736-7D64506173DB@microsoft.com...
> I've done that and the problem is still there
>
> Thanks

Linda, try installing the latest download for WM
http://support.microsoft.com/kb/941090 See if that helps?
It mainly addresses stuck messages, but you never know?

--
Regards Steve.
MS-MVP. OE. [DTS] UK