Assuming that Norton was uninstalled completely, and no traces
of it remain, it is likely that Norton corrupted that account while
it was installed. Create a new mail account with the same settings
as the old one, then delete the old account.

Gary VanderMolen

"Linda" <Linda@discussions.microsoft.com> wrote in message news:4D559901-BB55-4A93-8D06-3BEED346FB8A@microsoft.com...
> I've uninstalled Norton and done everything you all said (problems mac
> suggested were already done and checked, so wasn't that causing problem). But
> original problem is still there. I've discovered that send & receive only
> doesn't work when there is mail in the outbox. If no mail in outbox, send &
> receive works :/
>
> Yet when I reboot Windows Mail, it sends any emails in outbox.
>
> And when I deleted an email in outbox, it still showed a (1) next to outbox
> indicating there was an email in there when there wasn't.