Harley Girl;431415 Wrote:
> This suggested fix worked on the first try; and in less than 5 minutes.
> Many
> thanks
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
> > "Ronnie" <Ronnie@discussions.microsoft.com> wrote in message
> > news:3F71636A-7C03-4964-94E6-278D0AC7A0C7@microsoft.com...
> > > Message says " an unknown error has occurred.
> > > Please advise on how to correct this problem. Am using a new Dell
> computer
> > > with the Windows Vista, Home Edition"
> > > Thanks
> > > --
> > > ronniej@charter.net
> >
> > The best thing to do is ignore them.
> >
> > If you are not willing to just ignore them, the only way is to delete
> both
> > copies of the database (which does not contain the messages, but only
> > references to them) and let WinMail rebuild it.
> > First close WinMail, then use Task Manager to make sure there are no
> > instances of it under applications or processes.
> > Then click Start | Search | Advanced Search
> > Check the box to include non-indexed, hidden and system files.
> > In the Name field type WindowsMail.MSMessageStore and click the
> Search
> > button.
> > It should show you two copies. Delete both of them and re-open
> WinMail.
> > WinMail will work in the background and recover all of the messages
> that are
> > really there.
> >
> > Although some people have said they lost all messages doing this,
> WinMail
> > should recover them in the Recovered Messages folders.
> >
> > --
> > Frank Saunders, MS-MVP OE/WM
> > Do not send mail.
> >

Hi Harley Girl,

If or when you start getting the recovered messages from that solution,
I would recommend for you switch to Windows Live Mail.

'Windows Live Mail Beta' (http://get.live.com/betas/maildesktop_betas)

Shawn


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