You'll be back.

Gary VanderMolen

"Harley Girl" <Harley Girl@discussions.microsoft.com> wrote in message news:B7CEE85D-EEBC-4BA2-A6C5-FB692946F596@microsoft.com...
> This suggested fix worked on the first try; and in less than 5 minutes. Many
> thanks
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Ronnie" <Ronnie@discussions.microsoft.com> wrote in message
>> news:3F71636A-7C03-4964-94E6-278D0AC7A0C7@microsoft.com...
>> > Message says " an unknown error has occurred.
>> > Please advise on how to correct this problem. Am using a new Dell computer
>> > with the Windows Vista, Home Edition"
>> > Thanks
>> > --
>> > ronniej@charter.net
>>
>> The best thing to do is ignore them.
>>
>> If you are not willing to just ignore them, the only way is to delete both
>> copies of the database (which does not contain the messages, but only
>> references to them) and let WinMail rebuild it.
>> First close WinMail, then use Task Manager to make sure there are no
>> instances of it under applications or processes.
>> Then click Start | Search | Advanced Search
>> Check the box to include non-indexed, hidden and system files.
>> In the Name field type WindowsMail.MSMessageStore and click the Search
>> button.
>> It should show you two copies. Delete both of them and re-open WinMail.
>> WinMail will work in the background and recover all of the messages that are
>> really there.
>>
>> Although some people have said they lost all messages doing this, WinMail
>> should recover them in the Recovered Messages folders.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> Do not send mail.
>>