actually the file location that contains all the files says
C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.0.6000.16386_none_ d2e185eee3d8c543

when I checked the "system32" location you gave me I found the same files
and WFS started with no problems. So I changed the quicklaunch icon. No
problems now.

Should I do something about the "amd64_" location? I have regularly checked
my computer with adaware, spybot, and avast; nothing about this file or
folder has ever popped up. Plus there are a whole lot of these folders in
the winsxs location.

"Dan [MSFT]" wrote:

> William,
>
> So I'm unclear on how this might happen, but it sounds like the WFS icon in
> your start menu has been hijacked somehow. To be clear, if you run
>
> %windir%\system32\wfs.exe
>
> You get the WFS running correctly?
>
> Dan
>
> "WilliamW" <WilliamW@discussions.microsoft.com> wrote in message
> news:C678A1D6-1557-4225-908C-135C725A583C@microsoft.com...
> > So how do I get fax and scan to launch when I click on the icon again?
> > (short
> > of having to open the prompt and all that). When I log on as the
> > administrator there are no problems with the icon. I tried launching fax
> > and
> > scan from within my account directly from the .exe file and that still
> > didn't
> > work.
> >
> > "WilliamW" wrote:
> >
> >> WFS opens up and runs with no issues.
> >>
> >> "Dan [MSFT]" wrote:
> >>
> >> > William,
> >> >
> >> > Let's try taking account elevation out of the picture. Launch a
> >> > command
> >> > prompt (Start | All Programs | Accessories | Command Prompt) by right
> >> > clicking on it & selecting "Run as administrator". Then type in
> >> > WFS.exe.
> >> > Let us know what happens.
> >> >
> >> > I'm not clear what's causing the problem yet, but maybe this will give
> >> > us a
> >> > clue.
> >> >
> >> > Thanks,
> >> > Dan
> >> >
> >> >
> >> > "WilliamW" <WilliamW@discussions.microsoft.com> wrote in message
> >> > news:AC06354C-994C-4A4B-B422-49D7E057DC22@microsoft.com...
> >> > > 1. I checked "All Users" processes.
> >> > > 2. I found nothing on the scanner settings different from when I
> >> > > originally
> >> > > set it up.
> >> > >
> >> > > I decided to check and see if somehow the permissions got changed
> >> > > ('cause
> >> > > I
> >> > > never used to get a UAC pop-up either). The Trusted Installer has
> >> > > Full
> >> > > Control, everyone else listed there has only Read and Execute. I'm
> >> > > not
> >> > > sure
> >> > > if this is what it used to be but even under the System Administrator
> >> > > account
> >> > > I couldn't edit anything - everything stayed Grey.
> >> > >
> >> > > "Dan [MSFT]" wrote:
> >> > >
> >> > >> William,
> >> > >>
> >> > >> When you open the Task manager, were you just checking the
> >> > >> "Applications"
> >> > >> tab or did you check the processes tab as well? If you are looking
> >> > >> at
> >> > >> the
> >> > >> process tab, make sure you hit the button for "Show processes from
> >> > >> all
> >> > >> users" and look for the application "WFS.exe".
> >> > >>
> >> > >> Is is possible someone set up the events on a scanner to do
> >> > >> something if
> >> > >> the
> >> > >> user pushes a button? There is code in there that will try to
> >> > >> re-use
> >> > >> windows & if WFS is started to do some routing or events, it might
> >> > >> be
> >> > >> trying
> >> > >> to re-use the WFS from another user session.
> >> > >>
> >> > >> I'm less sure about how fax works, but presumably there could be
> >> > >> something
> >> > >> in fax that launches the WFS in another user context which could
> >> > >> cause
> >> > >> the
> >> > >> symptoms you're seeing.
> >> > >>
> >> > >> Thanks,
> >> > >> Dan
> >> > >>
> >> > >>
> >> > >> "WilliamW" <WilliamW@discussions.microsoft.com> wrote in message
> >> > >> news:6717E94B-FE77-4181-8D1B-F82B76AADAD2@microsoft.com...
> >> > >> > For a while now I have been able to click the Windows Fax and Scan
> >> > >> > icon
> >> > >> > on
> >> > >> > the start menu and away I go. I have not added any programs or
> >> > >> > changed
> >> > >> > any
> >> > >> > settings in months. I have triple checked the entire system for
> >> > >> > viruses
> >> > >> > and
> >> > >> > spyware. However, as of today when I click the icon I get a User
> >> > >> > Account
> >> > >> > Control pop-up asking me to Cancel or Allow which I never got
> >> > >> > before.
> >> > >> > When I
> >> > >> > click Allow the box disappears except Fax and Scan does not
> >> > >> > launch. I
> >> > >> > checked the Task Manager and the process is not listed there
> >> > >> > either.
> >> > >> > Anyone
> >> > >> > got any ideas?
> >> > >>
> >> > >>
> >> > >>
> >> >
> >> >
> >> >
>
>
>