William,

So I'm unclear on how this might happen, but it sounds like the WFS icon in
your start menu has been hijacked somehow. To be clear, if you run

%windir%\system32\wfs.exe

You get the WFS running correctly?

Dan

"WilliamW" <WilliamW@discussions.microsoft.com> wrote in message
news:C678A1D6-1557-4225-908C-135C725A583C@microsoft.com...
> So how do I get fax and scan to launch when I click on the icon again?
> (short
> of having to open the prompt and all that). When I log on as the
> administrator there are no problems with the icon. I tried launching fax
> and
> scan from within my account directly from the .exe file and that still
> didn't
> work.
>
> "WilliamW" wrote:
>
>> WFS opens up and runs with no issues.
>>
>> "Dan [MSFT]" wrote:
>>
>> > William,
>> >
>> > Let's try taking account elevation out of the picture. Launch a
>> > command
>> > prompt (Start | All Programs | Accessories | Command Prompt) by right
>> > clicking on it & selecting "Run as administrator". Then type in
>> > WFS.exe.
>> > Let us know what happens.
>> >
>> > I'm not clear what's causing the problem yet, but maybe this will give
>> > us a
>> > clue.
>> >
>> > Thanks,
>> > Dan
>> >
>> >
>> > "WilliamW" <WilliamW@discussions.microsoft.com> wrote in message
>> > news:AC06354C-994C-4A4B-B422-49D7E057DC22@microsoft.com...
>> > > 1. I checked "All Users" processes.
>> > > 2. I found nothing on the scanner settings different from when I
>> > > originally
>> > > set it up.
>> > >
>> > > I decided to check and see if somehow the permissions got changed
>> > > ('cause
>> > > I
>> > > never used to get a UAC pop-up either). The Trusted Installer has
>> > > Full
>> > > Control, everyone else listed there has only Read and Execute. I'm
>> > > not
>> > > sure
>> > > if this is what it used to be but even under the System Administrator
>> > > account
>> > > I couldn't edit anything - everything stayed Grey.
>> > >
>> > > "Dan [MSFT]" wrote:
>> > >
>> > >> William,
>> > >>
>> > >> When you open the Task manager, were you just checking the
>> > >> "Applications"
>> > >> tab or did you check the processes tab as well? If you are looking
>> > >> at
>> > >> the
>> > >> process tab, make sure you hit the button for "Show processes from
>> > >> all
>> > >> users" and look for the application "WFS.exe".
>> > >>
>> > >> Is is possible someone set up the events on a scanner to do
>> > >> something if
>> > >> the
>> > >> user pushes a button? There is code in there that will try to
>> > >> re-use
>> > >> windows & if WFS is started to do some routing or events, it might
>> > >> be
>> > >> trying
>> > >> to re-use the WFS from another user session.
>> > >>
>> > >> I'm less sure about how fax works, but presumably there could be
>> > >> something
>> > >> in fax that launches the WFS in another user context which could
>> > >> cause
>> > >> the
>> > >> symptoms you're seeing.
>> > >>
>> > >> Thanks,
>> > >> Dan
>> > >>
>> > >>
>> > >> "WilliamW" <WilliamW@discussions.microsoft.com> wrote in message
>> > >> news:6717E94B-FE77-4181-8D1B-F82B76AADAD2@microsoft.com...
>> > >> > For a while now I have been able to click the Windows Fax and Scan
>> > >> > icon
>> > >> > on
>> > >> > the start menu and away I go. I have not added any programs or
>> > >> > changed
>> > >> > any
>> > >> > settings in months. I have triple checked the entire system for
>> > >> > viruses
>> > >> > and
>> > >> > spyware. However, as of today when I click the icon I get a User
>> > >> > Account
>> > >> > Control pop-up asking me to Cancel or Allow which I never got
>> > >> > before.
>> > >> > When I
>> > >> > click Allow the box disappears except Fax and Scan does not
>> > >> > launch. I
>> > >> > checked the Task Manager and the process is not listed there
>> > >> > either.
>> > >> > Anyone
>> > >> > got any ideas?
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >