Peter Foldes wrote:
> Ian read and understood it perfectly. He also gave a good possibility to fixing the issue that the OP is experiencing.
> The Op has perfectly stated his\her issue and you do not need any or is there any error message with that issue of the red X.
>


The OP appears to be under the impression that he / she HAS installed
the necessary software, what else is the reference to "Sun's Java software".

What is achieved by telling them to download it again?