THANKS for trying to help Chad. I did all of what you said, and it did not
work I've spent 2 days trying to troubleshoot it, even increased the
'timing out' length, nothing seems to work


"Chad Harris" wrote:

> Rebecca --
>
> I haven't seen a firm link on this, but I know from anecdotes on groups that
> people are using as far back as Office 2000 on Vista, and I know Office XP
> will work well. Usually what Vista does as you know is automatically have
> you go through the wizard to set up Outlook , and I guess in the upgrade you
> might not have had to use the wizard to set up your outlook account since it
> just appropriated your Outlook 2002 settings on XP. I haven't done an
> upgrade to Vista. In your case it looks as if something in that process got
> corrupted.
>
> 1) Try Detect and Repair at Help>Detect and Repair (for Office XP) that you
> can reach either through Add/Remove or when you have any Office XP app
> including Outlook 2002 open.
>
> 2) Reconfigure your email account: In Outlook 2002, Tools>Add new email
> accont>next>and follow dierections for your isp
> http://office.microsoft.com/en-us/ou...982531033.aspx
>
> 2) You may need to just reinstall Office XP SP3.
>
> 3) If those don't help, I'd uninstall Office XP and reinstall it--doesn't
> take that long but I'd do it with a twist you may not have used.
>
> First download this--the WICU. The "Windows Installer Cleanup" utility
> doesn't uninstall applications, but you use it (simple interface) prior to
> uninstalling from Add/Remove. It gets rid of registry strings, corrupt
> ..dlls and files that might be in the way of a clean uninstall and the
> subsequent reinstall. A simple list will come up and make sure to highlight
> any listing that mentions Office, and there could be several, one at a time,
> and click OK. Then do your uninstall>reinstall>reinstall the service packs.
>
> Download WICU at bottom:
> http://support.microsoft.com/kb/290301
>
>
> Maybe it won't come to #3, but it well could.
>
> Good luck,
>
> CH
>
>
>
> "Rebecca" <Rebecca@discussions.microsoft.com> wrote in message
> news:ABD2E02A-0EF1-4F0F-AAD7-6F39207587A2@microsoft.com...
> >I just upgraded to Vista this morning (formerlly XP Professional).
> >Everything
> > went like a breeze, except that my Microsoft Outlook 2002 service pack 3
> > will
> > no longer log into my isp.
> >
> > Any help would be greatly appreciated.
>
>