That doesnt work under Vista unfortunately.

"Chad Harris" <vistaneedsmuchowork.net> wrote in message
news:egVOHRlSHHA.192@TK2MSFTNGP04.phx.gbl...
> Rebecca if this is a password memory problem, and you deploy this MSKB,
> you may have to take ownership of one of the registry keys to delete it in
> Vista. Also when you do this it may help to turn off your Anti-Virus
> program during the time you try to save the password setting per the MSKB.
>
> Save password setting not retained in Outlook or Outlook Express
>
> http://support.microsoft.com/kb/290684/en-us
>
> How to take ownership of a file or folder in Windows XP or Vista
> http://support.microsoft.com/kb/308421/en-us
>
> CH
>
>
> "Rebecca" <Rebecca@discussions.microsoft.com> wrote in message
> news:BCE51B7C-4651-4B27-A623-826A1BDFDE57@microsoft.com...
>> THANKS so much Chad. I'm going to give it what you say a try later as
>> I've
>> been trying to figure this out ALL DAY. Otherwise, I'll be back it what
>> you
>> say doesn't work
>>
>> "Chad Harris" wrote:
>>
>>> Rebecca --
>>>
>>> I haven't seen a firm link on this, but I know from anecdotes on groups
>>> that
>>> people are using as far back as Office 2000 on Vista, and I know Office
>>> XP
>>> will work well. Usually what Vista does as you know is automatically
>>> have
>>> you go through the wizard to set up Outlook , and I guess in the upgrade
>>> you
>>> might not have had to use the wizard to set up your outlook account
>>> since it
>>> just appropriated your Outlook 2002 settings on XP. I haven't done an
>>> upgrade to Vista. In your case it looks as if something in that process
>>> got
>>> corrupted.
>>>
>>> 1) Try Detect and Repair at Help>Detect and Repair (for Office XP) that
>>> you
>>> can reach either through Add/Remove or when you have any Office XP app
>>> including Outlook 2002 open.
>>>
>>> 2) Reconfigure your email account: In Outlook 2002, Tools>Add new email
>>> accont>next>and follow dierections for your isp
>>> http://office.microsoft.com/en-us/ou...982531033.aspx
>>>
>>> 2) You may need to just reinstall Office XP SP3.
>>>
>>> 3) If those don't help, I'd uninstall Office XP and reinstall
>>> it--doesn't
>>> take that long but I'd do it with a twist you may not have used.
>>>
>>> First download this--the WICU. The "Windows Installer Cleanup" utility
>>> doesn't uninstall applications, but you use it (simple interface) prior
>>> to
>>> uninstalling from Add/Remove. It gets rid of registry strings, corrupt
>>> ..dlls and files that might be in the way of a clean uninstall and the
>>> subsequent reinstall. A simple list will come up and make sure to
>>> highlight
>>> any listing that mentions Office, and there could be several, one at a
>>> time,
>>> and click OK. Then do your uninstall>reinstall>reinstall the service
>>> packs.
>>>
>>> Download WICU at bottom:
>>> http://support.microsoft.com/kb/290301
>>>
>>>
>>> Maybe it won't come to #3, but it well could.
>>>
>>> Good luck,
>>>
>>> CH
>>>
>>>
>>>
>>> "Rebecca" <Rebecca@discussions.microsoft.com> wrote in message
>>> news:ABD2E02A-0EF1-4F0F-AAD7-6F39207587A2@microsoft.com...
>>> >I just upgraded to Vista this morning (formerlly XP Professional).
>>> >Everything
>>> > went like a breeze, except that my Microsoft Outlook 2002 service pack
>>> > 3
>>> > will
>>> > no longer log into my isp.
>>> >
>>> > Any help would be greatly appreciated.
>>>
>>>
>