I have done so more looking and I see the Password issue on several groups
that Diamontina mentioned. This MSKB applies:

Save password setting not retained in Outlook or Outlook Express

http://support.microsoft.com/kb/290684/en-us

hth Rebecca,

CH

"Rebecca" <Rebecca@discussions.microsoft.com> wrote in message
news:BCE51B7C-4651-4B27-A623-826A1BDFDE57@microsoft.com...
> THANKS so much Chad. I'm going to give it what you say a try later as I've
> been trying to figure this out ALL DAY. Otherwise, I'll be back it what
> you
> say doesn't work
>
> "Chad Harris" wrote:
>
>> Rebecca --
>>
>> I haven't seen a firm link on this, but I know from anecdotes on groups
>> that
>> people are using as far back as Office 2000 on Vista, and I know Office
>> XP
>> will work well. Usually what Vista does as you know is automatically
>> have
>> you go through the wizard to set up Outlook , and I guess in the upgrade
>> you
>> might not have had to use the wizard to set up your outlook account since
>> it
>> just appropriated your Outlook 2002 settings on XP. I haven't done an
>> upgrade to Vista. In your case it looks as if something in that process
>> got
>> corrupted.
>>
>> 1) Try Detect and Repair at Help>Detect and Repair (for Office XP) that
>> you
>> can reach either through Add/Remove or when you have any Office XP app
>> including Outlook 2002 open.
>>
>> 2) Reconfigure your email account: In Outlook 2002, Tools>Add new email
>> accont>next>and follow dierections for your isp
>> http://office.microsoft.com/en-us/ou...982531033.aspx
>>
>> 2) You may need to just reinstall Office XP SP3.
>>
>> 3) If those don't help, I'd uninstall Office XP and reinstall it--doesn't
>> take that long but I'd do it with a twist you may not have used.
>>
>> First download this--the WICU. The "Windows Installer Cleanup" utility
>> doesn't uninstall applications, but you use it (simple interface) prior
>> to
>> uninstalling from Add/Remove. It gets rid of registry strings, corrupt
>> ..dlls and files that might be in the way of a clean uninstall and the
>> subsequent reinstall. A simple list will come up and make sure to
>> highlight
>> any listing that mentions Office, and there could be several, one at a
>> time,
>> and click OK. Then do your uninstall>reinstall>reinstall the service
>> packs.
>>
>> Download WICU at bottom:
>> http://support.microsoft.com/kb/290301
>>
>>
>> Maybe it won't come to #3, but it well could.
>>
>> Good luck,
>>
>> CH
>>
>>
>>
>> "Rebecca" <Rebecca@discussions.microsoft.com> wrote in message
>> news:ABD2E02A-0EF1-4F0F-AAD7-6F39207587A2@microsoft.com...
>> >I just upgraded to Vista this morning (formerlly XP Professional).
>> >Everything
>> > went like a breeze, except that my Microsoft Outlook 2002 service pack
>> > 3
>> > will
>> > no longer log into my isp.
>> >
>> > Any help would be greatly appreciated.
>>
>>