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Old 07-16-2007
newell
 

Posts: n/a
Windows Mail, Vista, "Message number 1 could not be retrieved."

I have a new computer with Windows Vista Home Premium pre-installed.
The mail system is Windows Mail, which replaces Outlook Express. I use
a spam scanner named Spamihilator, which I have used for several years
on other computers, and for the past several weeks on this new one.

There have been no problems with my emails before this morning. This
morning I received an error message from Spamihilator:
"Spamihilator encountered a problem and needs to close. We have
created an error report: C\Program
Files\Spamihilator\spamihilator.exe.dmp. It contains a small memory
dump and log files of current session. Please send this report to
errorreport@spamilhilator.com."

I did a Search for this file and could not find it. Then I started
receiving this message from Windows Mail:
"Message number 1 could not be retrieved. Account: 'Mail', Server:
'pop.att.yahoo.com', Protocol: POP3, Server Response: '-ERR problem
retrieving message.', Port: 995, Secure(SSL): Yes, Server Error:
0x800CCC90, Error Number: 0x800420CD"

I have done the following:
-- disabled Spamihilator
-- disabled AVG anti-virus
-- checked email account settings
-- ran Mail with all different combinations of the above
-- Searched the Internet for a solution, but found nothing usable for
my case.

So how do I either get rid of the error message, or fix the problem
causing the error? I do not leave any messages on the Yahoo server.
My DSL is AT&T/sbcglobal.

I will appreciate any help you can give.


--
newell
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