Go to the Microsoft website. there is a link (I think under support) where
you can submit a ticket for free help with upgrades. I've used them twice
and was very satisfied. There is also a link on the screen where you receive
the error-try clicking on that as well.

"Richard" <notmyreal@ddress.com> wrote in message
news:nq_ki.16657$aJ3.14417@newsfe4-gui.ntli.net...
> WU persistently fails to install this automatically downloaded update with
> this error:
>
> Installation Failure: Windows failed to install the following update with
> error 0x80070002: Security Update for Windows Vista (KB935807).
>
> I downloaded the update manually & installed it & it is show installed ok,
> but WU still downloads & tries to install it.
> I tried deleting the C:\Windows\SoftwareDistribution\WuRedir dir &
> rebooting but it still downloads it on reboot.
>
> Any ideas please?
>
>