07-08-2007
|
|
|
|
Re: Cannot Pass Microsoft Office Genuine Advantage Vaildation
BP:
Thanks for the kick. Done and out. Finally.
-Steve
"bp" wrote:
>
>
> "Steve Levine" wrote:
>
> > Dear Richard,
> >
> > Tried all the suggestions and the directions exactly. Ran CCleaner, too,
> > through all routines. I validated WGA under administrator privileges, but
> > all to NO AVAIL. Problem remains as before. System passes Vista
> > verification, and then fails on Microsoft Office Home and Student 2007. The
> > only thing that I haven't yet done is to install RedHat or Ubuntu. PLEASE
> > HELP!
> >
>
>
> Actually you didn't try everything. According to your post you don't want to
> try the re install un install option. Why ? is beyond me . Instead you keep
> looking for some magic cure. Freak'en re download the trail and reinstall it
> and then remove it properly.
>
> You may have to spend an hour uninstalling and re installing the trail and
> the pro versions but then you're done why keep wasting time?
>
>
>
>
>
> > -Steve Levine
> >
> > "Richard Urban" wrote:
> >
> > > Shut down Internet Explorer. Then restart IE with administrator privileges.
> > > Then go to http://www.microsoft.com/genuine/diag/default.aspx and click on
> > > start diagnostics.
> > >
> > > Run both Vista and Office checks. When once you have validated WGA under
> > > administrator privileges you will have no other problems - hopefully!
> > >
> > > --
> > >
> > >
> > > Regards,
> > >
> > > Richard Urban
> > > Microsoft MVP Windows Shell/User
> > > (For email, remove the obvious from my address)
> > >
> > >
> > >
> > > "Steve Levine" <SteveLevine@discussions.microsoft.com> wrote in message
> > > news:0BE9F92B-7B51-4663-AF33-EB59C2C7D14D@microsoft.com...
> > > >I recently purchased a NEW multimedia Gateway Vista model GM5407E. It came
> > > > with Microsoft Office Home and Student 2007 Trial version. I have
> > > > purchased,
> > > > installed and registered Microsoft Office PROFESSIONAL 2007, that cost me
> > > > $$$. It works well. However, when I go to download templates for my use,
> > > > Microsoft Office Genuine Advantage reports that my PC has a copy of
> > > > Microsoft
> > > > Office Home and Student 2007 that is not valid. (BTW, MS Office 2003 has
> > > > never been installed on this PC.)
> > > >
> > > > Although I have uninstalled Microsoft Office Home and Student 2007, it
> > > > still
> > > > shows as an installed program in my Control Panel, although none of its
> > > > components show in START\Programs any longer. Only the Microsoft Office
> > > > PROFESSIONAL 2007 programs are in START/Programs.
> > > >
> > > > When I try to UNINSTALL Microsoft Office Home and Student 2007 from the
> > > > Control Panel, I get a message that the installation files are corrupted
> > > > and
> > > > that I need to reinstall from the original media source. I do not have
> > > > the
> > > > original media source for the trial software, (and I don't want to
> > > > reinstall
> > > > it either.) I just want to DOWNLOAD the templates that I need!
> > > >
> > > > I tried a fix posted by Carey Frisch [MVP], but it did not help the
> > > > situation:
> > > >
> > > > "1. Click Start, click Run, type:
> > > > %AllUsersprofile%\Application Data\Microsoft\Office\Data
> > > > and then click OK.
> > > > 2. Right-click the Opa12.dat file, and then click Delete.
> > > > Important: Do not delete the opa12.bak file.
> > > > 3. Close the folder.
> > > > 4. Start a 2007 Office program to start the 2007 Office Activation
> > > > Wizard."
> > > >
> > > > The files that remain showing in
> > > > %AllUsersprofile%\Application Data\Microsoft\Office\Data
> > > > are 89446.bpc, opa11.dat, OPA12.BAK and opa12.dat
> > > >
> > > > Also, Uniblue's RegistryBooster reports no registry errors.
> > > >
> > > > However, I suspect that I may need to delete certain Registry entries.
> > > > PLEASE HELP!
> > > > -Steve
> > > >
> > >
> > >
|