Steve Levine wrote:
> I recently purchased a NEW multimedia Gateway Vista model GM5407E. It came
> with Microsoft Office Home and Student 2007 Trial version. I have purchased,
> installed and registered Microsoft Office PROFESSIONAL 2007, that cost me
> $$$. It works well. However, when I go to download templates for my use,
> Microsoft Office Genuine Advantage reports that my PC has a copy of Microsoft
> Office Home and Student 2007 that is not valid. (BTW, MS Office 2003 has
> never been installed on this PC.)
>
> Although I have uninstalled Microsoft Office Home and Student 2007, it still
> shows as an installed program in my Control Panel, although none of its
> components show in START\Programs any longer. Only the Microsoft Office
> PROFESSIONAL 2007 programs are in START/Programs.
>
> When I try to UNINSTALL Microsoft Office Home and Student 2007 from the
> Control Panel, I get a message that the installation files are corrupted and
> that I need to reinstall from the original media source. I do not have the
> original media source for the trial software, (and I don't want to reinstall
> it either.) I just want to DOWNLOAD the templates that I need!
>
> I tried a fix posted by Carey Frisch [MVP], but it did not help the situation:
>
> "1. Click Start, click Run, type:
> %AllUsersprofile%\Application Data\Microsoft\Office\Data
> and then click OK.
> 2. Right-click the Opa12.dat file, and then click Delete.
> Important: Do not delete the opa12.bak file.
> 3. Close the folder.
> 4. Start a 2007 Office program to start the 2007 Office Activation Wizard."
>
> The files that remain showing in
> %AllUsersprofile%\Application Data\Microsoft\Office\Data
> are 89446.bpc, opa11.dat, OPA12.BAK and opa12.dat
>
> Also, Uniblue's RegistryBooster reports no registry errors.
>
> However, I suspect that I may need to delete certain Registry entries.
> PLEASE HELP!
> -Steve
>

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