Another thought ... you should also check in the "Problem Reports and
Solutions" applet in Control Panel. Go to Control Panel, "Problem Reports
and Solutions"m, and select the "View problem history" option. See if Office
or OpenOffice are mentioned in any of the logged problems. If so,
double-click on the problem to get module names and error codes (and report
back here with details).

Typically, problems are logged here only when an application crashes (in th
strict technical sense). Unresponsive apps, and hung apps do not activate
the operating system's exception handling mechanism, so they are harder to
detect and log.

Cheers
Andrew