Which Office newsgroup did you post this to. I am there in most but I have not seen your post. Can you tell me the Office group where you posted to. Thank you

--
Peter

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"Fwedfwelldown" <Fwedfwelldown@discussions.microsoft.com> wrote in message news:04B978F9-620B-4F16-818C-49C4FC5B6CF3@microsoft.com...
> Andrew,
> Thanks for the informed response and for explaining that no one who posts
> here actually works for Microsoft. I will try what you have suggested, and
> thanks for volunteering your time to do Microsoft's tech support for them. In
> my experience, answers from the user community are typically better than
> dealing directly with tech support directly, as you have less of an incentive
> to blame the issue on something else.
>
> I actually followed Peter's advice and posted to the Office community he had
> suggested. It came as no surprise when I got the following response:
>
> "It isn't a Word problem and would probably be better answered in a Vista
> Newsgroup as it looks like a Vista problem.
>
> However, this problem is normally because there is a dead mapped drive or
> other invalid link set in Explorer.
>
> --
> Terry Farrell - MS Word MVP"
>
> "It looks like a Vista problem" is precisely what I thought from the very
> beginning.
>
> Thanks again.