"Derek" <Derek@discussions.microsoft.com> wrote in message
news:945DA888-4980-4046-9175-81E350B14564@microsoft.com...
> What I meant was that the version of Windows is not activated. And what is
> really bad is that this is a custom built computer.
>
> "Rock" wrote:
>
>> "Derek" wrote
>> > Ok I purchased a new computer recently with Windows Vista Preinstalled.
>> > Well
>> > it did not come with the disc. Vista now freezes at the loading bar for
>> > no
>> > apparent reason when starting up. What i wish to do is completely
>> > remove
>> > Windows Vista Business from my system and add Windows XP. If I can do
>> > that
>> > I
>> > will go out and buy Windows XP. Here are my specs:
>> >
>> > 2 GB RAM
>> >
>> > 3.2 ghz
>> >
>> > Windows Vista Business (UNACTIVATED- I WAS RIPPED OFF)
>>
>> If this is a new computer contact the computer's tech support. With
>> respect
>> to recovery of Vista the OEM is required to provide you with some means
>> to
>> restore the system, either an installation DVD, a recovery DVD, or a
>> hidden
>> partition on the hard drive with an image of the system as received from
>> the
>> factory. This is sometimes accessed by a keystroke or combo during
>> startup,
>> sometimes in conjunction with a CD, and in some systems the OP is
>> prompted
>> to create a restore DVD during the first few boot ups.
>>
>> Check the documentation on what is provided or check with tech support.
>>
>> As to Windows XP check to see if it's supported for that computer. Go to
>> the manufacturer's web site and look for XP drivers. If there are no
>> drivers it's not supported. A variety of OEM's are not supporting XP on
>> certain new models. Also installing a different OS quite possibly voids
>> any
>> warranty.
>>
>> I don't understand about "Inactivated - I was ripped off".

The obvious is to go back to the system builder, since they are responsible
for tech support. You can look for XP drivers on the web site for the
motherboard manufacturer, and on the web sites for any retail add in cards.

--
Rock [MS-MVP User/Shell]