Hi--
It's a good thing you're helping your parents with the pc.
I assume that not even loaded means you can't complete setup. So we're not
trying to repair Vista here because it's had an aborted setup correct?
Your info is a little scant. Is there a special situation with a special
type drive (SATA, RAID, etc.) which might need drivers loaded in setup.
Are you getting any errors when and if setup is aborting?
If you did get it setup and now can't boot to Windows one marker is that if
you can see that graphical green progress bar, then the Vista Kernel has
definitely loaded and your problem could be elsewhere (driver, etc.)..
If you did complete setup and this is a no boot Vista problem--info on
handling that is below:
If you have a Vista DVD try Startup Repair. If that doesn't work, try Safe
Mode>System Restore from the Recovery Environment, and you always have the
F8 advanced options and a repair install (with the DVD) as well.
***Startup Repair and System Restore from the Win Recovery Environment on
the DVD***
You can run Startup Repair by putting your Vista DVD in after the
language screen in setup. You can also run System Restore from the same
location.
You run the startup repair tool this way (and system restore from here is
also sometimes effective):
http://support.microsoft.com/kb/925810/en-us
How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm
Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from a
DVD, see the information that came with the computer.
2. Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.
This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go to
pc manufacturer site) and configure CD to be first in the boot order (this
will allow you to boot from the Vista DVD as well):
See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm
Boot Order in Bios (Set Boot from HD 1st)
http://www.short-media.com/images/mm...ios/bios03.jpg
Note If you cannot restart the computer by using this method, use the power
button to turn off the computer. Then, turn the computer back on.
3. Set your language preference, and then click Next.
Note In most cases, the startup repair process starts automatically, and you
do not have the option to select it in the System Recovery Options menu.
4. Click Repair your computer.
5. In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.
6. In the System Recovery Options menu, click Startup Repair to start the
repair process.
7. When the repair process is complete, click Finish.
Additional References for Startup Repair With Screenshots:
How to Use Startup Repair:
***Accessing Windows RE (Repair Environment):***
1) Insert Media into PC (the DVD you burned)
2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***
Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui...4/500x375.aspx
Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img...SysRecOpt2.bmp
How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm
3) Select your OS for repair.
4) Its been my experience that you can see some causes of the crash from
theWin RE feature:
You'll have a choice there of using:
1) Startup Repair
2) System Restore
3) Complete PC Restore
___________________
***Using the F8 Environment or a Repair Install from the DVD:***
See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm
Boot Order in Bios (Set Boot from HD 1st)
http://www.short-media.com/images/mm...ios/bios03.jpg
Repair Install
http://www.microsoft.com/windowsxp/u...ps/doug92.mspx
Repair Install (Method 2):
http://support.microsoft.com/default.aspx/kb/315341
III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by startin gth ePC and tapping F8 once per second:
You could also:
Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration
Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.
These methods are outlined in
A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/
How to Use System Restore
http://bertk.mvps.org/
Frequently Asked Questions Regarding System Restore from MSFT:
http://www.microsoft.com/technet/pro.../faqsrwxp.mspx
Using System Restore
http://tinyurl.com/dvekb
System Restore for Windows XP
http://www.kellys-korner-xp.com/xp_restore.htm
How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/default...b;en-us;304449
Repair Install: (This option has the best chance of succeeding and it
preserves everything in your OS--you do not lose anything with this option):
Make sure the DVD you have is a Vista DVD
Pitfalls: If the DVD came from friend or relative or P2P, you may have
problems. P2P besides being illlegal in many countries including the U.S.
can be corrupt. If CD came from friend or relative, they may have given
you the CD to use but if product key is in use, MSFT is not going to accept
it for activation. Make sure you clean the CD carefully using proper
cleaning fluid and strokes that radiate from center like spokes on a wheel.
Again a repair install has the most likely chance to succeed in XP, (and can
work in Vista) but you need
to have a Vista DVD.
First, in order to do a Repair Install You must boot to the bios setup and
position booting from the "CD" first in the boot order--it probably will not
say DVD but might.
Booting to Bios Setup:
For 85% of PC's and all Dells you can tap the F2 key to reach bios setup.
How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot
order:
http://xphelpandsupport.mvps.org/how..._support_i.htm
Screen Shot of bios setup boot order:
http://www.poy.net/proxy/bios2.jpg
Repair Install Does Not Lose Anything; you may need to try 2-3 times but
that's rare.
How To Repair Install
http://support.microsoft.com/kb/3153...22120121120120
Screen Shot Repair Install
http://www.windowsreinstall.com/winx...exfullpage.htm
Good luck,
CH
"ariotonmyown23" <ariotonmyown23.2qkky4@no-mx.forums.net> wrote in message
news:ariotonmyown23.2qkky4@no-mx.forums.net...
>
> Parents got a new computer yesterday but numnuts here got roped into
> setting it all up... Anyway, cant even get onto the main screen, the
> problem is a box appears saying;
>
> Windows needs to restart because of an unexpected error and so....
>
> Haven't been able to set the preferences or anything.
>
> Anyone got any ideas
>
> Please!!!
>
>
> --
> ariotonmyown23