Have you tried booting into Safe Mode? If you can, check the event logs to
see if there is any useful information that would tell you what the problem
might be. Otherwise, if it always boots to that error "box", then return the
PC to the vendor and get a warranty replacement.

Tim

"ariotonmyown23" <ariotonmyown23.2qkky4@no-mx.forums.net> wrote in message
news:ariotonmyown23.2qkky4@no-mx.forums.net...
>
> Parents got a new computer yesterday but numnuts here got roped into
> setting it all up... Anyway, cant even get onto the main screen, the
> problem is a box appears saying;
>
> Windows needs to restart because of an unexpected error and so....
>
> Haven't been able to set the preferences or anything.
>
> Anyone got any ideas
>
> Please!!!
>
>
> --
> ariotonmyown23