"Frank Bright" <Brightbelt@comcast.net> wrote in message
news:6D005A77-338B-4280-9F36-EAFA4D55594F@microsoft.com...
> Ok, bear with me because this one's a lou-ie....and it may not be Vista's
> problem....but I can't say for sure,
> and I should say upfront that this may take several back and forth's on
> messaging to iron it out, so stick with me please
> if you can...
>
> I'm on Vista Home Premium 32-Bit - I had upgraded from XP sp2 MCE on this
> HP Media pavilion desktop.
> And this upgrade has been very stable - I seemed to get the drivers right,
> so why worry, right?
>
> Well I stuck in the HP Vista Upgrade Assistant DVD, which you ARE supposed
> to do after the upgrade.
> Even though I had already done all the Vista drivers manually from the HP
> site, I thought maybe the HP DVD
> might iron a few more things out. Bad idea.
>
> Well, I find out after running the DVD that it installed all these Roxio
> programs which I swear were not there,
> not even in my default programs out of the box. It must have been some
> kind of "Vista Surprise" planned
> by HP and Roxio. Keep in mind that I had already had Nero 7.8.5.0
> installed and it was working fine as far as I know.
>
> So I proceed to uninstall Roxio and stuff about the DMA Checker comes up -
> "Chose whether to turn the DMA Checker off and restart it later or
> to leave it going and do a reboot" I choose to turn the DMA Checker off.
> Then when I restart, my PC tells me that the DMA Checker is missing. I
> have no idea how to turn it back on.
>
> Then I find that my Nero 7.8.5.0 program, which I think was running fine,
> won't open. Not only that, I can't do a repair on Nero -- Add/Remove says
> there is a Apps/local file missing.
> I tried repairing Nero with a CD of the program and no luck. And also,
> this is the kicker....Add/Remove WON'T let me Un-Install Nero !!!
> Here, I get a red X window that says "Shellmanager database file is
> corrupt or missing"
>
> I have tried 4 different System Restores - going to back before running
> the HP DVD and other time spots - which all seemed to work ok, but I still
> could not get into the Nero Program or get Nero to start. I double click
> the Nero icon and nothing happens. Maybe I should just redownload it and
> install it on top of what I have here now, but that seems kind of a shakey
> approach.
>
> I also tried uninstalling Nero in safe mode and a window came up and said
> that my Windows Installer is not available there.
>
> I appreciate any help and I apologize for the long post - I hope I
> explained all this somewhat clearly....Frank
>

Reinstalling Nero is what I would do. Did you not save the install program?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com