Thanks for the feedback, k1190. I don't use CCleaner, so don't know if it causes the problem or not. Anyway, it's a good idea to enable the "backup" feature that you disabled earlier in CCleaner.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"k1190" <k1190@discussions.microsoft.com> wrote in message news:432A8016-FA5E-4C1E-8DFD-9E021BA6FE11@microsoft.com...
Thankyou for this fix. It worked! I was wondering if you know what settings
in CCleaner caused this so that i can avoid it in the future. Thanks

"Ramesh, MS-MVP" wrote:

> Looks like the entire "hklm\software\clients\mail" branch has been deleted somehow. To reinstate the specified branch and sub-keys, you may use the REG file here:
>
> http://www.winhelponline.com/fixes/mailclients.reg
>
> Download and save it to Desktop. Right-click the file and choose "Merge".
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "k1190" <k1190@discussions.microsoft.com> wrote in message news:626E0557-A4E8-4CA3-AC23-C885788FEC3F@microsoft.com...
> Thanks for your replies. I tried typing the command in, and this was what cmd
> said:
>
> ERROR: The system was unable to find the specified registry key or value.
>
> As for registry backups, i don't have any. I choose the option not to backup
> registry jeys in CCleaner.
>
> "Ramesh, MS-MVP" wrote:
>
> > From CCleaner FAQ:
> >
> > How do I restore registry backups?
> > http://www.ccleaner.com/help/faq/sho...gistry_backups
> >
> > If that does not help, then try this:
> >
> > Click Start, type the following command and press ENTER:
> >
> > cmd /k reg query hklm\software\clients\mail /s
> >
> > Copy the output and include them in your reply.
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com