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Old 04-19-2007
Steve Cochran
 

Posts: n/a
Re: Folder List always resets to show only Inbox group
Uninstall McAfee and ensure that AVG is not set to scan email (see
www.oehelp.com/OETips.aspx#3).

Only after you have done that, move everything out from under the message
store directory to another directory so that nothing is under that directory
(no subdirectories or anything). Then run WinMail and see if it works okay.
If so, then you can use File | Import and point to the directory to which
you moved the files.

steve

"Debbie" <2debbie@bellsouth.net> wrote in message
news:Obm84BVgHHA.4064@TK2MSFTNGP02.phx.gbl...
> Thanks for getting back with me Frank. The little arrow head thingy
> points straight to the right when the folder is compacted and points at a
> downward tilt when the folder is expanded. It will always show expanded
> with ONLY the Inbox folder showing as its subset whenever I close, then
> reopen WMail.
>
> The only other group folder there on the left folder pane is the Microsoft
> Communities newsgroups folder. It works fine. All the newsgroups are
> listed under that group folder, and I can expand the folder, close WMail,
> open WMail, and the folder remains expanded as it was when I closed out
> and vice versa. I can click the Local Folders group, and all the folders
> (outbox, sent items, deleted items, etc) are to the right, in the pane
> where new mail and newsgroup postings are. I can dbl click those folders
> to the right, and they will obediently move under the Local Folders group
> in the left pane, and display the appropriate emails in the right pane. I
> can dbl click them all, and have them nicely seated under Local Folders
> group like they should be, and whether I keep that group expanded or
> compacted, if I close out WMail, then reopen, it goes back to Local
> Folders expanded in the left pane (not a big problem) but with only the
> one Inbox folder as its subset (definitely the big problem).
>
> Hope I'm being clear about what's going on. While not a programming whiz,
> Frank, I do know how to hunt around for settings that might have caused
> this, but can find none. Everything looks fine. I did not upgrade to
> Vista. Have new dual core, 1 gig ram PC running VHPrem. that also came
> with McAfee. I have disabled but not removed that beast, and am using
> AVG. Also this problem surfaced after I had the message stuck in my
> outbox fiasco. I saved important emails to folder on desktop, deleted the
> two messagestore files and after the reboot and reopen had cleared the
> outbox, restored the emails to rightful spots. I don't think this current
> problem surface immediately after that... but it was close to that time.
> Hope this is enough info for someone to figure out an answer. I would
> like to continue to use WMail if possible.
>
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
> news:2FA74CB3-276C-480E-8FBB-B3072BB82484@microsoft.com...
>> On the left side is there a + in a box in front of Local Folders?
>> Click it.
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> "Debbie" <2debbie@bellsouth.net> wrote in message
>> news:Otara3IgHHA.3388@TK2MSFTNGP02.phx.gbl...
>>> Every time I close WMail and reopen, the Folders Pane on the left side
>>> resets itself to show only the Local Folders main group and only the
>>> Inbox folder subset. I can dblclick the Local Folders group and it will
>>> display all the normal folders (outbox, sent items, deleted items, etc.
>>> as well as a couple I created) on the right side view pane. I can dbl
>>> click each of those folders, and they will in turn, appear in their
>>> correct placement under Local Folders pane to the left, in the normal
>>> order just like you'd expect. Went thru every view, layout, options
>>> window I can, each setting has no effect in keeping those folders listed
>>> in the left pane. Makes no difference if the Local Folders view is
>>> expanded or compacted. I use WMail for newsgroups, and they all stay
>>> listed just fine under Microsoft Communities in the left pane. It will
>>> even remember whether the group was expanded or compacted when I closed
>>> WMail. But not the Local Folders Group. Any ideas.
>>> Gary...Frank....need help please.

>>

>


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