
04-01-2007
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Re: Why Does MSFT Rob Customers of Means to Recover Vista?
Where on earth did you get the notion that "MSFT is paid somewhere between
one and two hundred dollars for every preinstalled Vista sold."?
Even a one-mam shop could get a better break. You're an order of magnitude
out.
"Chad Harris" <vistaneedsmuchowork.net> wrote in message
news:u%23OK6KHdHHA.2316@TK2MSFTNGP04.phx.gbl...
> Bonnie--
>
> Dell is one example among 300 huge multibillion dollar and multimillion
> dollar companies who have had the courage to defy their platinum partner
> MSFT. Dell has acutioned space for advertising on their preinstall
> desktops and setups to Google to MSFT's shagrin, but of course all of
> those icons can be eliminated by a mouse click.
>
> What's important though, is that Dell has said no to MSFT's extreme greed.
> MSFT wants end users to not only buy their pre-installed Vista for which
> MSFT is paid somewhere between one and two hundred dollars for every
> preinstalled Vista sold. However, when the OEM computer seller and MSFT
> sell a PC with pre-installed Vista, they rip the customer off because they
> deny the customer the recovery tools to repair a Vista that is broken and
> won't boot--the panoply of tools MSFT Calls Win RE.
>
> The Win RE team blog is here:
>
> Win RE Notes
> http://blogs.msdn.com/winre/default.aspx
>
> The PC you have and your parents have don't have these tools available.
>
> Let me make an analogy here:
>
> Would you want to check a family member into a hospital who was critically
> ill when you were told that life support services are limited, and if your
> family member had a cardiac or respiratory arrest that no CPR efforts or
> meds would be availalbe to that patient?
>
> Do you think the Gates family or Ballmer family or Allchin family will be
> checking their relative into a hospital under such circumstances? The
> Darrell Gorter family or Jill Zoeller family? You can bet your start
> button they will not.
>
> You need a Vista DVD to be able to have the full panoply of tools to
> repair Vista. You can use Win RE's tools that I've outlined in detail for
> months on this group and Vista general to fix Vista. You may be able to
> fix a No Boot Vista with F8 Windows Advanced Options, including 4 shots at
> system restore, and Last Known Good as your fifth option, but you may
> not.
>
> It is totally irresponsible of MSFT to leave their millions of end user
> customers who buy Vista via pre-installed PCs (to date with better sales
> than XP for the time period). They are completely aware they do this.
> They never offer any defense. The shills for MSFT on this group are quick
> to tout recovery discs and recovery partitons but in hundreds of trials
> with their customers, I have proved the recovery discs and partitions
> almost never work, and the genuine OS CDs (XP) and DVDs (Vista) do and the
> MSFT shills know this or else are too inexperienced with actual repairs of
> no boots to understand it.
>
> Here is Dell's response to MSFT's contractural arm twisting to prevent a
> new PC customer to prevent that customer (far and away the most common way
> Vista gets into a home or small business) from receiving the Vista DVD or
> XP CD during the era of XP:
>
> Operating System Disks and Customer Support
> http://direct2dell.com/one2one/archi...0/17/3132.aspx
>
> "Update: Thanks to Direct2Dell reader Steven and a couple of Dell
> employees
> for pointing out a mistake I made in my original post. When I wrote this,
> the OS media was listed as an option in the configurator for $0. I
> mis-read
> the number, and for that mistake, I apologize. Also, though this been in
> the works for some time before now, it's now official. For U.S. consumer
> and small business customers, all systems will now ship with an operating
> system disc. This change will take effect in Europe by later next month.
> In
> Asia, things are unchanged—we've always shipped OS discs with systems
> there."
>
> Dell is promising their customers that despite MSFT's deliberate
> indifference toward their biggest slice of subenterprise customers
> receiving the means to recover or CPR
> Vista (Win RE on a Vista DVD) that they will ship an OS DVD with every new
> Dell PC. I applaud them for it. I condemn MSFT's deliberate and cynical
> denial of a Vista DVD to new PC purchasers of PCs that aren't Dell, and I
> challenge anyone from MSFT to come on here and explain this nasty policy.
>
> What's up Darell Gorter [MSFT]? Why didn't you and your team members
> try to stop this slight to your customers when this is the very area you
> work on? Weren't Eduardo Lareano (System Restore etc. at MSFT) or Dan
> Stevenson (lead Program Manager for Storage Management Solutions at MSFT)
> or Jill Zoeller (Community Program Manager for the Windows File and
> Storage Services Team) concerned about the loss of these valuable tools
> for their customers--that could cause their non-backed up customers to
> have to format and loose all their documents and settings?
>
> This dirty little secret of MSFT marketing was simply irresponsible and
> displays low regard for MSFT's millions of end users who depend on PC
> purchaces to receive Vista for their families and small businesses.
>
> CH
> __________
> "Bonnie." <Bonnie@discussions.microsoft.com> wrote in message
> news:FE8D7744-11D6-4E8E-A2FB-804BA4DF2F40@microsoft.com...
>>I purchased a HP computer in January therefore came with XP. I sent in
>>the
>> information for the Vista upgrade, but I have been advised the wait time
>> may
>> still be 4 - 6 weeks.
>>
>> In the mean time, my parents needed a new computer. The were purchasing
>> after Feb 1, so their computer came preinstalled with Vista. Our two
>> computer are identical with the exception of the factory installed
>> operating
>> system. The hardware & software specs of both systems are identical -
>> the
>> motherboard, processor, chipset, drives, cards, are all identical.
>>
>> I was really hoping I would have my Vista upgrade by now, but I don't so
>> I'm
>> trying to be a bit creative in options to upgrade. So, my question is
>> does
>> my computer really know it is a 7680, not a 7780? Is it possible for me
>> to
>> reformat my hard drive, then use the recovery CDs supplied with my
>> parents
>> computer to 'rebuild mine' which would intern install Vista & the
>> required
>> drivers software on to my system? If this is possible, this route may be
>> a
>> better option anyways because Vista & drivers would be clean install vs.
>> upgrading XP.
>>
>> Thanks.
>
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