
07-01-2009
|
|
|
|
Re: Having problems connecting to email server
You're very welcome. Thanks for reporting back.
--
Gary VanderMolen, MS-MVP (Mail)
"Natalie" <Natalie@discussions.microsoft.com> wrote in message news:E5A28806-72DB-442A-A786-4F00AF7574CD@microsoft.com...
> it fixed itself. must have been a temp. problem with my server. thanks for
> the help!
>
> "Gary VanderMolen" wrote:
>
>> It's not an antivirus issue. You must disable the SSL option.
>> Go to Tools, Accounts, select that account, Properties, Advanced,
>> then uncheck the SSL option (two places).
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Natalie" <Natalie@discussions.microsoft.com> wrote in message news:BB90919A-E783-4FAF-A08A-84892BE7DAAD@microsoft.com...
>> >i will check the antivirus software. I use Webroot, not Norton.
>> >
>> > The 25/110 ports were working fine til I tried to access comcast mail. Now
>> > it only works intermittantly.
>> >
>> > I'll check with our computer person at work and see if there is something I
>> > need to change for remote email access.
>> >
>> > thanks.
>> >
>> > "PA Bear [MS MVP]" wrote:
>> >
>> >> 1a. If your anti-virus application is configured to scan incoming/outgoing
>> >> mail, disable it as it may be causing the problem.
>> >>
>> >> Why you don't need your anti-virus to scan your email
>> >> http://thundercloud.net/infoave/tuto...ning/index.htm
>> >>
>> >> 1b. Has a Norton or McAfee application ever been installed on the computer
>> >> (including a free-trial that came preinstall when you bought it)?
>> >>
>> >>
>> >> 2a. Are you absolutely, positively certain that the incoming and outgoing
>> >> mailservers are CAMPBERACHAH.ORG (vs MAIL.CAMPBERACHAH.ORG or
>> >> INCOMING.CAMPBERACHAH.ORG & OUTGOING.CAMPBERACHAH.ORG)?
>> >>
>> >> 2b. Are you absolutely, positively certain that you're supposed to use
>> >> Incoming Port 110 and Outgoing Port 25 with SSL enabled? Contact
>> >> CAMPBERACHAH.ORG about this.
>> >>
>> >> 3. If Comcast is your brand-new ISP, Comcast might be blocking Ports 110
>> >> (incoming mail server) and 25 (outgoing mail server). Contact Comcast about
>> >> this.
>> >>
>> >> 4. If still no joy, the problem might be a temporary one on
>> >> CAMPBERACHAH.ORG's end.
>> >> --
>> >> ~Robear Dyer (PA Bear)
>> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> >>
>> >>
>> >> Natalie wrote:
>> >> > I set up my windows mail so that I can get my work email at home. It
>> >> > worked
>> >> > fine for several weeks. Now I get the following error message anytime I
>> >> > try
>> >> > to send mail or check for new messages:
>> >> >
>> >> > Subject 'Re: Special Needs Application', Account: 'campberachah.org',
>> >> > Server: 'campberachah.org', Protocol: SMTP, Server Response: '250 AUTH
>> >> > LOGIN
>> >> > PLAIN', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
>> >> > 0x800CCC7D
>> >> >
>> >> > The connection to the server has failed. Account: 'campberachah.org',
>> >> > Server: 'campberachah.org', Protocol: POP3, Port: 110, Secure(SSL): Yes,
>> >> > Socket Error: 10060, Error Number: 0x800CCC0E
>> >> >
>> >> > These messages started when I tried to add my comcast.net account as well.
>> >> > I
>> >> > have since deleted the comcast account, but the messages still occur.
>> >> > Sometimes late at night the program will connect and download my messages,
>> >> > but it fails 99% of the time.
>> >> >
>> >> > HELP!
>> >>
>> >>
>>
|