[Eagleno36]

Thanks for responding. I used the System Restore tool on the PC (HP) to restore to the point before the update was installed on 26 June, but this did not resolve the problem. I have not tried to uninstall IE 8 as this was only a guess on my part - I do not know what other updates might have been included and could have triggered the problem.

My 18 year old son had access to the PC while we were away, but Windows Mail worked on my return and only stopped working the following morning during which time only I had access to the PC.

We have been with the satellite provider for 6+ months and have never used anything else on this PC - BT was unable to provide internet service over our phone line, so we did not strictly switch from one to the other but rather gave up with BT (our provider in our previous home) and installed the satellite equipment.

Do you recommend uninstalling IE 8? Will we still be able to access the internet, since currently this is the only way to receive our emails?

Many thanks,