Does uninstalling IE8 resolve the behavior?

How to uninstall or remove Internet Explorer 8
http://support.microsoft.com/kb/957700

Did anyone have access to your computer while you were away?

Did you recently switch from BT dial-up to the satellite provider?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Eagleno36 wrote:
> I have a BT Yahoo Premium Mail account for email, which I view on my
> laptop using Windows Mail. Everything has been working smoothly for
> months until last Friday morning, since when I have been unable to send
> or receive emails using Windows Mail (my BT Yahoo account is still
> working fine directly on the webpage and via blackberry). The error
> message I am getting is:
>
> The host 'mail.btinternet.com' could not be found. Please verify that
> you have entered the server name correctly. Account:
> 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3,
> Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number:
> 0x800CCC0D
>
> As I said, everything has been working fine for ages and I have not
> changed any settings to cause this error. The only explanantion I can
> think of is that we were away on holiday for a week, the email worked
> fine on the first evening of our return, but the followiong morning when
> switching on there was an automatic update which, I think, installed
> InternetExplorer8. It is the only thing I can think of to explain the
> sudden change. Even more curiously, while internet access has remained
> 99% fine I cannot visit any Microsoft website!! Each time I try there is
> an error message! Has anyone experienced a similar problem and can
> anyone help with the solution?
>
> Our Broadband is not via BT as we are in the deep country and there is
> no ADSL here, and no cable either. Instead we have to use a domestic
> satellite internet arrangement (Tooway modem).
>
> Many thanks