It's not an antivirus issue. You must disable the SSL option.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option (two places).

--
Gary VanderMolen, MS-MVP (Mail)


"Natalie" <Natalie@discussions.microsoft.com> wrote in message news:BB90919A-E783-4FAF-A08A-84892BE7DAAD@microsoft.com...
>i will check the antivirus software. I use Webroot, not Norton.
>
> The 25/110 ports were working fine til I tried to access comcast mail. Now
> it only works intermittantly.
>
> I'll check with our computer person at work and see if there is something I
> need to change for remote email access.
>
> thanks.
>
> "PA Bear [MS MVP]" wrote:
>
>> 1a. If your anti-virus application is configured to scan incoming/outgoing
>> mail, disable it as it may be causing the problem.
>>
>> Why you don't need your anti-virus to scan your email
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> 1b. Has a Norton or McAfee application ever been installed on the computer
>> (including a free-trial that came preinstall when you bought it)?
>>
>>
>> 2a. Are you absolutely, positively certain that the incoming and outgoing
>> mailservers are CAMPBERACHAH.ORG (vs MAIL.CAMPBERACHAH.ORG or
>> INCOMING.CAMPBERACHAH.ORG & OUTGOING.CAMPBERACHAH.ORG)?
>>
>> 2b. Are you absolutely, positively certain that you're supposed to use
>> Incoming Port 110 and Outgoing Port 25 with SSL enabled? Contact
>> CAMPBERACHAH.ORG about this.
>>
>> 3. If Comcast is your brand-new ISP, Comcast might be blocking Ports 110
>> (incoming mail server) and 25 (outgoing mail server). Contact Comcast about
>> this.
>>
>> 4. If still no joy, the problem might be a temporary one on
>> CAMPBERACHAH.ORG's end.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Natalie wrote:
>> > I set up my windows mail so that I can get my work email at home. It
>> > worked
>> > fine for several weeks. Now I get the following error message anytime I
>> > try
>> > to send mail or check for new messages:
>> >
>> > Subject 'Re: Special Needs Application', Account: 'campberachah.org',
>> > Server: 'campberachah.org', Protocol: SMTP, Server Response: '250 AUTH
>> > LOGIN
>> > PLAIN', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
>> > 0x800CCC7D
>> >
>> > The connection to the server has failed. Account: 'campberachah.org',
>> > Server: 'campberachah.org', Protocol: POP3, Port: 110, Secure(SSL): Yes,
>> > Socket Error: 10060, Error Number: 0x800CCC0E
>> >
>> > These messages started when I tried to add my comcast.net account as well.
>> > I
>> > have since deleted the comcast account, but the messages still occur.
>> > Sometimes late at night the program will connect and download my messages,
>> > but it fails 99% of the time.
>> >
>> > HELP!
>>
>>