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Old 06-27-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Having problems connecting to email server
1a. If your anti-virus application is configured to scan incoming/outgoing
mail, disable it as it may be causing the problem.

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

1b. Has a Norton or McAfee application ever been installed on the computer
(including a free-trial that came preinstall when you bought it)?


2a. Are you absolutely, positively certain that the incoming and outgoing
mailservers are CAMPBERACHAH.ORG (vs MAIL.CAMPBERACHAH.ORG or
INCOMING.CAMPBERACHAH.ORG & OUTGOING.CAMPBERACHAH.ORG)?

2b. Are you absolutely, positively certain that you're supposed to use
Incoming Port 110 and Outgoing Port 25 with SSL enabled? Contact
CAMPBERACHAH.ORG about this.

3. If Comcast is your brand-new ISP, Comcast might be blocking Ports 110
(incoming mail server) and 25 (outgoing mail server). Contact Comcast about
this.

4. If still no joy, the problem might be a temporary one on
CAMPBERACHAH.ORG's end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Natalie wrote:
> I set up my windows mail so that I can get my work email at home. It
> worked
> fine for several weeks. Now I get the following error message anytime I
> try
> to send mail or check for new messages:
>
> Subject 'Re: Special Needs Application', Account: 'campberachah.org',
> Server: 'campberachah.org', Protocol: SMTP, Server Response: '250 AUTH
> LOGIN
> PLAIN', Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number:
> 0x800CCC7D
>
> The connection to the server has failed. Account: 'campberachah.org',
> Server: 'campberachah.org', Protocol: POP3, Port: 110, Secure(SSL): Yes,
> Socket Error: 10060, Error Number: 0x800CCC0E
>
> These messages started when I tried to add my comcast.net account as well.
> I
> have since deleted the comcast account, but the messages still occur.
> Sometimes late at night the program will connect and download my messages,
> but it fails 99% of the time.
>
> HELP!


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