Hi Stanley,
to be 100% clear.
after calling services.msc i tried to start these 2 services (automatic
update service or the intelligent
> > background transmission service). allways message comes back "file not found -error 2-"
also a manula net start wuauserv gives failure.
registering the services or looking for missing DLL files (which were listed
in the download page of the MS update service software) does not help.
if this additional info does change your instructions , please respond
otherwise i will execute them.....
thanks thomas
"Shenan Stanley" wrote:
> tango13 wrote:
> > hi i have xp prof sp3 (freshly repaired) but the problem happens
> > after a trojan raid my pc.
> > if i try to start the automatic update service or the intelligent
> > background transmission service. it tells me no file found.
> > so no manual update via ms webpage.
> > if i look in update.log some veresion seems too low.
> > FATAL: Update required for C:\WINDOWS\system32\cdm.dll: target
> > version =
> > 5.5.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wuapi.dll: target
> > version =
> > 5.4.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wuauclt.exe: target
> > version =
> > 5.4.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wuaucpl.cpl: target
> > version =
> > 5.4.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wuaueng.dll: target
> > version =
> > 5.4.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wucltui.dll: target
> > version =
> > 5.4.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wups.dll: target
> > version =
> > 5.4.3790.5512, required version = 7.2.6001.788
> > FATAL: Update required for C:\WINDOWS\system32\wups2.dll: target
> > version =
> > 0.0.0.0, required version = 7.2.6001.788
> > Setup * IsUpdateRequired = Yes
> >
> > the mui files seem ok!
> > more important is the following:
> > Registering binary: C:\WINDOWS\system32\regsvr32.exe /s
> > "C:\WINDOWS\system32\wuaueng.dll"
> > 2009-06-22 22:58:06:125 4056 cc4 Misc =========== Logging
> > initialized (build: 7.2.6001.788, tz: +0200) ===========
> > 2009-06-22 22:58:06:125 4056 cc4 Misc = Process:
> > C:\WINDOWS\system32\regsvr32.exe
> > 2009-06-22 22:58:06:125 4056 cc4 Misc = Module:
> > C:\WINDOWS\system32\wuaueng.dll
> > 2009-06-22 22:58:06:125 4056 cc4 Service FATAL: ChangeServiceConfig
> > failed with error 0x80070005
> > 2009-06-22 22:58:06:125 4056 cc4 Service FATAL: WU client fail to
> > create WU service with error 0x80070005
> >
> > can you help?
> > thanks Thomas
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
> http://www.superantispyware.com/
>
> MalwareBytes
> http://www.malwarebytes.com/
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> Reboot.
>
> Search your registry for %fystem and replace the "f" with an "s". May be
> three or four matches.
>
> Download/Install the latest Windows Installer (for your OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> and...
>
> Download the latest version of the Windows Update agent from here (x86):
> http://go.microsoft.com/fwlink/?LinkID=91237
> .... and save it to the root of your C:\ drive. After saving it to the root
> of the C:\ drive, do the following:
>
> Close all Internet Explorer windows and other applications.
>
> Start button --> RUN and type in:
> %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
> --> Click OK.
>
> (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
> NEXT --> When it finishes installing, click on "Finish"...
>
> Reboot.
>
> Then follow the instructions here:
>
> How do I reset Windows Update components?
> http://support.microsoft.com/kb/971058
>
> and..
>
> Log on as an user with administrative rights and open Internet Explorer and
> visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
> (Every time you are about to click on something while at these web pages -
> first press and hold down the CTRL key while you click on it. You can
> release the CTRL key after clicking each time.)
>
> Once the scan is done, select just _ONE_ of the high priority updates
> (deselect any others) and install it.
>
> Reboot again.
>
> If it did work - try the web page again - selecting no more than 3-5 at a
> time.
>
> The Optional Software updates are generally safe - although I recommend
> against the "Windows Search" one and any of the "Office Live" ones for
> now. I would completely avoid the Optional Hardware updates. Also - I do
> not see any urgent need to install Internet Explorer 8 at this time.
>
> Come back - let us know if that worked.
> .... Really - come back and let everyone know if that worked.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>