Chuck

Have you tried to enter through the Administrator. For user enter Administrator and
for the password leave it Blank. See if you can enter like that. Post back and let
us know, If you enter then I will tell you how to change the forgotten password

--
Peter

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"Chuck" <Chuck@discussions.microsoft.com> wrote in message
news:A9748C76-8A4D-451C-A697-1F892F055EEC@microsoft.com...
> My Niece has a lap top and forgot her password. Can still use computer under
> quest. I seen all the things that cost money to redo the password. but is
> there a method that does not cost.
>
>
> Chuck