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Old 06-01-2009
Richard Urban
 

Posts: n/a
Re: HP Recovery discs
Press the auto tune button on your monitor and watch everything snap into
place.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience


"Jim537" <guest@unknown-email.com> wrote in message
news:f5abd93ec16f8aa82fa70c59087e5443@nntp-gateway.com...
>
> Thanks, Ralfg...
>
> The Samsung monitor had been running prior to the the hardware failures
> on the laptop. When I origianally installed it many months ago, it was
> simply plug and play.
> The problem arose when I tried to re-install the monitor after I got
> the PC back from HP. I tried all the VISTA setup for external monitor
> and the ATI setup process to no avail. The screen appeared "elongated"
> and the task bar was below the screen frame where you could not see it.
> I then started a email string with HP Support and they recommended and
> sent directions to do 3 things:
> Set bios to default - did not resolve
> Update the bios - did not resolve
> Update video driver - did not resolve
> Of course, updating the bios wiped out some other drivers and my
> wireless keyboard and mouse no longer worked anymore so we were just
> getting deeper into more issues as well as not resolving the monitor
> problem.
> They then decided they would send me a disc set to re-install the OS/HP
> apps.
> At that point I suggested using my HP Recovery discs, which they did
> not recommend. My hope was that I might salvage my contacts as they did
> not get re-installed when I ran my backup/restore.
> But, as you so aptly noted, no data gets put back when the recovery
> discs are used, so I guess I'll wait for the HP disc set to arrive in a
> few days and start all over again!
> Fortunately I have a back up with a HP mini netbook so I can still do
> email and browsing while this device gets recreated.
>
>
> --
> Jim537


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