
05-31-2009
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Re: IE7 Hangs when saving .mht
Was IE7 still installed when you did the Repair Install?
GettingByOk wrote:
> Thanks. See replies below.
>
> "PA Bear [MS MVP]" wrote:
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2)
>> when posting to this newsgroup.
> Ok, will do. WinXP SP2 32-bit, IE7 I was unable to apply SP3 because it
> blue-screened my computer in both Normal and Safe modes. Had to do Repair
> Reinstall of Windows to save my files, then re-install IE7 before I could
> get online again.
>>
>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>
> The behavior is very intermittent. It might repeat the same day or take
> several weeks to happen again. After I restart IE, go to the same page
> and
> save as .mht it works every time so far.
>
> To start
>> IE in No Add-ons mode:
>>
>> => Right-click on the blue IE desktop icon and select Start without
>> Add-ons; or
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>
> Will read this, but again it's a very intermittent problem.
>
>>
>> 3. Does the behavior persist if you boot into Safe Mode with Networking?
>> [Careful! Only remain in Safe Mode just long enough to test!]
>>
>
> Intermittent. Cannot reproduce problem at will.
>
>> 4. What anti-virus application or security suite is installed, is your
>> subscription current, and is it supported in IE8? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>>
>
> McAfee Security Center
>
>> 5. Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>
> McAfee Security Center
>
>> 6. Is your computer fully-patched at Windows Update?
>
> Yes. I keep patches updated ongoing except for SP3 which blue-screened my
> computer as explained above.
>
>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> GettingByOk wrote:
>>> Hi,
>>> Sometimes when I try to save a web page as .mht IE7 just hangs. the
>>> Cancel
>>> button does nothing. When I kill the session in Task Manager it say
>>> "Unable
>>> to Terminate because it's waiting for a response from you."
>>>
>>> It certainly isn't waiting, not visibly anyway, there is never any
>>> dialogue
>>> box.
>>> When I select "End Anyway" it kills the window. It also kills any window
>>> that spawned the hanging window. Sometimes it closes all my IE windows.
>>> What's going on? is there a fix for this problem?
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