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Re: Windows Mail attachments won't open after installing IE8
Since OE-QuoteFix hasn't been updated since August 2003, I'm
not surprised it causes compatibility problems in Vista.
I'm not familiar with OELaunch.
--
Gary VanderMolen, MS-MVP (Mail)
"Rainald Taesler" <taesler@gmx.de> wrote in message news:Oi1be2hwJHA.248@TK2MSFTNGP06.phx.gbl...
> Hi Steve,
> to me it's still not clear if you really "opened" the JPGs by clicking
> on the attachment icon (paper clip).
> The images show fine in/below a message in the preview and still they
> may crash.
> As said before: It may take a while until the problem appears and JPGs
> may be opened fine but crash later. And once they crashed, other file
> types may crash too.
>
> The whole thing indeed is a TIF corruption problem but not only that.
> There's other factors too - mainly the path specified for running
> WinMail.
> Changing the path in the StartMenu's shortcut helps (reported by others
> too).
> And some applications (contrary to the simple error message fro JPGs)
> clearly show that the file "C:\Windows\System32\MyFile.ppt" could not be
> opened.
>
> And OE-Quotefix seriously affects the situation. Starting WinMail with
> OELaunch is a straight route into the problem.
> Calling WinMail separately first and then OE Quotefix later mostly is
> OK.
>
> Moving the TIF (as you suggested earlier in this thread) has the same
> effect as deleting thee "Content.OE5" directories and re-booting or
> creating a new user account and working from there.
> Things are fine for a while. Using OELaunch again will re-create the
> problem.
>
> The whole thing is a mystery.
> I'll make a fresh install on my test-machine and try to put together a
> comprehensive report.
>
> Rainald
>
> Steve Cochran wrote:
>> Well, the jpg images displayed below the messages, so I assumed they
>> were being opening okay, and I was able to open them from the message.
>>
>> We need more data to determine if it is a TIF corruption issue, so
>> moving the TIF is an option to test that.
>>
>> steve
>>
>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>> news:O3dBbafvJHA.4324@TK2MSFTNGP05.phx.gbl...
>>> Thanks for your efforts, Steve.
>>>
>>> You say that after installing IE8 you could *SAVE* the attachments.
>>> *Saving* is no problem. *Opening* the JPGs is the problem.
>>>
>>> Yes, the problem is placing the temporary files in a location where
>>> they can be opened.
>>>
>>> As said before: Deleting the "Content.IE5" directories (where WinMail
>>> places the temporary files) is a remedy for a certain while.
>>> But the problem comes back.
>>>
>>> I'll try out your suggestion.
>>> But I think that I'll better make a fresh install and/or retire the
>>> system partition from an older image as on testing things meanwhile I
>>> have deleted the "Content.IE5" directories several times."
>>>
>>> I'll report, possibly after the weekend.
>>>
>>> Thanks again
>>> Rainald
>>>
>>> Steve Cochran wrote:
>>>
>>>> Okay, I did a clean install of Vista with SP1 and then updated it
>>>> completely via WinUpdate. Then I checked WinMail and it could open
>>>> and save attachments (jpg and pdf (well, it couldn't open pdf
>>>> because Acrobat reader wasn't installed, but it could save it).
>>>> Then I installed IE8 and used it a bit and then could still save
>>>> attachments in WinMail with no problems.
>>>>
>>>> So I'd guess that the TIF got corrupted. The way we used to fix it
>>>> was to move it, so you can try that. In IE go to Tools | Options |
>>>> settings | Move folder and then change the TIF location to somewhere
>>>> within the user space such as a new directory under Documents. Then
>>>> reboot and see if the problems are rectified. I think that used to
>>>> fix similar problems with OE5 or 4.
>>>>
>>>> steve
>>>>
>>>> "Rainald Taesler" <taesler@gmx.de> wrote in message
>>>> news:%23Wt9yCRvJHA.1300@TK2MSFTNGP05.phx.gbl...
>>>>> Steve Cochran schrieb:
>>>>>
>>>>>>>> My guess is that the permissions for the TIF changed with IE8
>>>>>>>> and excluded OE. You might try taking ownership of the
>>>>>>>> Content.IE5 directory and then see if that makes any difference
>>>>>>>> if you still have a problem with the other machines.
>>>>>>>
>>>>>>> Thanks for yoir suggestion, Steve.
>>>>>>> The properties dialog for the "Content.UE5" directory - which has
>>>>>>> the attributes "system" and "hidden" - does not show the secirity
>>>>>>> and ownership dialogs, I can check thins there.
>>>>>>> But as I have the ownership for the directory above
>>>>>>> (%localappdata%\microsoft\windows\temporary internet files") O
>>>>>>> shoild be the owner there too.
>>>>>>>
>>>>>>> Might it have to do with the "integritylevel"?
>>>>>>> Should I play with ICACLS?
>>>>>>
>>>>>> I don't know. When I get a chance I'll install the thing and see
>>>>>> what I can break.
>>>>>
>>>>> Would be really nice!
>>>>>
>>>>> TIA
>>>>> Rainald
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