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Old 04-10-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error 0x80070002 & 0x8DDD0002 as vista OS unrecognised by Micr
Sorry. Yes, you run Windows Update manually via Control Panel | Windows
Updates | Check for updates. If you do so, you do NOT encounter this error,
correct?

Yes, uninstalling IE8 will automatically return the machine to IE7; but on
second thought, do NOT do that yet, please!

Instead, open your browser to this illustration of Windows Update panel in
Vista:
http://img.bleepingcomputer.com/tuto.../noupdates.jpg

Now open Control Panel | Windows Updates (again). In the bottom of that
window/panel:

1. What does it say after "You receive updates: for..." ?

2. Is the yellow "Get updates for more products" available or not?

DOSrelic wrote:
> Hi PA Bear,
>
> thanks for the prompt response. I am running Vista SP1 (i think)? How can
> I
> tell?
> There is no Windows Update manually from the Start menu, only via the
> control panel and it does say I am up to date hence my assumption it is
> Vista SP1!
> If I uninstall IE8 will I go back to IE7? It was actually better as we
> were
> not forced into multiline toolbar positioning and could reopen tabs when
> IE
> was started again!
> However this does not explain why vista has this problem and Microsoft has
> not attended to it yet. Hasn't this has been around since before IE8?
>
> PA Bear wrote:
>> Are you running Vista or Vista SP1?
>>
>> Do you get the same error when attempting to run Windows Update manually
>> from the Start menu?
>>
>> Does the behavior persist if you uninstall IE8?
>>
>> DOSrelic wrote:
>>> Office 2007 Excel via options has 'Get Updates' but when clicked the
>>> page
>>> always ends up with this Error number: 0x80070002!
>>> ~~~~~~~~~~~~~~~~~~~~~~
>>> The website has encountered a problem and cannot display the page you
>>> are
>>> trying to view. The options provided below might help you solve the
>>> problem.
>>> For self-help options:
>>> ~~~~~~~~~~~~~~~~~~~~~~
>>> WHY?
>>> Then I installed System Update Readiness Tool for Windows Vista
>>> (KB947821)
>>> [August 2008] as suggested and now I get error 0x8DDD0002.
>>> Does nothing fix vista which isn't even listed as a supported operating
>>> system?
>>> Even tho I tried resetting my IE8, nope, edited the registry with
>>> regedit
>>> to ensure I had permissions and nope!
>>> Please how can I fix this without spending more money that I now don't
>>> have
>>> after I spent it all on Vista ultimate & Office 2007 Enterprise?
>>>
>>> This is a very frustrating and infuriating problem that should not
>>> happen
>>> with a Microsoft proprietary software should it?
>>>
>>> Any guidance and advice would be appreciated.


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