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Old 04-06-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Browser HiJack problem
There's not a doubt in my mind that you're seeing the affects of a
hijackware infection, despite what the Norton and Ad-Aware scans reported.

Which leads me to ask what, if any, anti-virus application was installed on
the computer when this problem started, David? Is/was your subscription
current?

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan!

2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

David Langschied wrote:
> I have a very interesting situation. My browser (IE 7) sometime does not
> go
> where it should. It is very strange. Most of the time it works perfectly
> and others it goes to various search engine pages.
>
> Also, the Windows Update goes to google. I cannot even update Windows!!!
>
> I have done various virus scans (Norton) and spy-ware scans (Ad-aware) and
> there was nothing more than a few cookies, which have been removed.
>
> Any ideas?


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