Yes, do report back. Good luck.

--
Gary VanderMolen, MS-MVP (Mail)


"anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:7F17D8A2-2A66-463D-B348-5A47F6CC241A@microsoft.com...
>I won't have time until the weekend probably. I will let you guys know
> what's what after that.
>
> "Gary VanderMolen" wrote:
>
>> That's a good start. Go ahead and do the part of PA Bear's recommendations
>> that you haven't already done. While ZA is uninstalled, test your Windows Mail
>> to see if that cured the problem.
>>
>> If all else fails, upgrade to Windows Live Mail:
>>
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:CE26012A-92D4-479E-8C3D-6C99E78B5671@microsoft.com...
>> > That was one of the first things I did.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> As a minimum, you need to turn off email scanning in Zone Alarm.
>> >> Antivirus email scanning can cause assorted odd problems, including
>> >> difficulties with attachments.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:98BA985E-E8E1-477A-843A-9464847283E6@microsoft.com...
>> >> >
>> >> > Sorry, I didn't see this until now. I am not always getting notifications
>> >> > of replies. You are not chopped liver
>> >> >
>> >> > I am running Windows Vista SP1. I don't know what IE8 Beta is, so I don't
>> >> > know if it is installed.
>> >> >
>> >> > This happens with every attachment (even pictures, although they are shown
>> >> > in the body of the email)
>> >> >
>> >> > No, I can't open an attachment in an email I send myself, nor can I open it
>> >> > in the "sent" folder.
>> >> >
>> >> > At work we use Domino (IBM), I have also tried using my Yahoo mail. I know
>> >> > it doesn't make any sense, but that is what is happening.
>> >> >
>> >> > I don't know which mail clients are being used, as I am getting email from
>> >> > several people/sources including Red River College, my friends and family, my
>> >> > bank, etc. Since I can't open ANY attachments, I don't see that this matters
>> >> > much.
>> >> >
>> >> > Two weeks ago there was a Windows Update, and a Zone Alarm Update. I have
>> >> > already gone through all of the steps with Zone Alarm support, so I don't
>> >> > think that is the problem.
>> >> >
>> >> > I am running Zone Alarm Internet Security Suite, (Firewall, Internet
>> >> > scanning, email scanning, etc.) which I have been using ever since I bought
>> >> > my computer (in May 2008) with no problems.
>> >> >
>> >> > I had a Norton Trial installed, but removed it almost immediately, and
>> >> > checked the registry to ensure there were no bits remaining.
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > "PA Bear [MS MVP]" wrote:
>> >> >
>> >> >> More questions, I'm afraid:
>> >> >>
>> >> >> Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
>> >> >> installed?
>> >> >>
>> >> >> Does this happen with any attachment or just some attachments?
>> >> >>
>> >> >> If you send yourself a message with an attachment, can you open the
>> >> >> attachment in Windows Mail after receiving it? Can you open the attachment
>> >> >> in your copy of the message in Sent Items folder?
>> >> >>
>> >> >> What Mail Client are you using at work? (It doesn't make sense that
>> >> >> attempting to open the attachment in Windows Mail would have any affect on
>> >> >> the attachment when Forwarded.)
>> >> >>
>> >> >> What Mail Clients are being used to send these message(s) to you (e.g., MS
>> >> >> Outlook; AOL Mail)? Are all of these attachments to messages that have been
>> >> >> forwarded to you?
>> >> >>
>> >> >> > ...I was able to open all attachments 2 weeks ago, but can't now.
>> >> >>
>> >> >> What change(s) did you make to your system 2 weeks ago (e.g.,
>> >> >> installed/uninstall something, including Windows Updates; upgraded or
>> >> >> replaced your anti-virus application)?
>> >> >>
>> >> >> Speaking of which...
>> >> >>
>> >> >> What anti-virus application or security suite is installed and is your
>> >> >> subscription current? What anti-spyware applications (other than Defender)?
>> >> >> What third-party firewall (if any)?
>> >> >>
>> >> >> Has a Norton or McAfee application ever been installed on this machine
>> >> >> (e.g., a free-trial version that came preinstalled when you bought it)?
>> >> >>
>> >> >>
>> >> >> anhlyss wrote:
>> >> >> > Yes, and if I forward the message to my email program at work, or to my
>> >> >> > Yahoo mail, I can open the attachment (as long as I haven't tried to open
>> >> >> > it in Windows Mail).
>> >> >> >
>> >> >> > If I had tried to open it in Windows Mail, however, I can forward the
>> >> >> > message to other people, but they can't open the attachment. They get a
>> >> >> > message that it has been "moved".
>> >> >> >
>> >> >> > "PA Bear [MS MVP]" wrote:
>> >> >> >> Can you open the attachments if you access the message from the inbox on
>> >> >> >> the account's web-mail page?
>> >> >> >>
>> >> >> >> anhlyss wrote:
>> >> >> >>> No, these were sent from many different people using many different
>> >> >> >>> email
>> >> >> >>> programs. I was able to open all attachments 2 weeks ago, but can't
>> >> >> >>> now.
>> >> >> >>>
>> >> >> >>> "PA Bear [MS MVP]" wrote:
>> >> >> >>>
>> >> >> >>>> Were the messages sent by someone use MS Outlook?
>> >> >> >>>>
>> >> >> >>>> anhlyss wrote:
>> >> >> >>>>> I, like many others based on previous posts, am unable to open or save
>> >> >> >>>>> attachments in windows mail. I have also tried to forward the
>> >> >> >>>>> messages
>> >> >> >>>>> to
>> >> >> >>>>> my work email, but the attachments seem to be "missing" from the
>> >> >> >>>>> forwarded
>> >> >> >>>>> messages once I have tried to open them in Windows mail.
>> >> >> >>>>>
>> >> >> >>>>> As suggested in other threads, I have ensured that I have unchecked
>> >> >> >>>>> the
>> >> >> >>>>> "do
>> >> >> >>>>> not allow attachments to be opened" box in options, disabled email
>> >> >> >>>>> scanning
>> >> >> >>>>> in my anti-virus program, and have disabled Windows Defender. None of
>> >> >> >>>>> these
>> >> >> >>>>> works.
>> >> >> >>>>>
>> >> >> >>>>> If I click on the attachment to open it, the little hourglass pointer
>> >> >> >>>>> comes
>> >> >> >>>>> up, and then goes back to the arrow, but nothing else happens. If I
>> >> >> >>>>> try
>> >> >> >>>>> to
>> >> >> >>>>> save the attachment, I get this message:
>> >> >> >>>>>
>> >> >> >>>>> "There was an error saving one or more of your attachments, please
>> >> >> >>>>> check
>> >> >> >>>>> your free disk space and try again"
>> >> >> >>>>>
>> >> >> >>>>> I have more than enough free disk space.
>> >> >> >>>>>
>> >> >> >>>>> Any suggestions?
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>