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Old 01-13-2009
Gary VanderMolen
 

Posts: n/a
Re: Unable to open or save attachments in Windows Mail
Plain Zone Alarm is just a firewall. Is this part of an Internet Security Suite?
I'm not familiar with Zone Alarm antivirus. Look around in its settings to see
if you can disable its interaction with email. If that doesn't help, do a
trial uninstall. Presumably you can always reinstall it.

Instead of uninstalling your antivirus, consider upgrading to Windows
Live Mail, because it is less prone to suffering bad effects from overly
aggressive antivirus programs.
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:A14AA921-DA2F-42D9-AEB4-259547ABFADC@microsoft.com...
>I am running Zone Alarm. However, I have been using this program from day
> one, and am only having this issue for the past two weeks or so.
>
> "Gary VanderMolen" wrote:
>
>> Point of order: none of the regular responders here has ever advocated
>> disabling Windows Defender (or the Windows Firewall, for that matter).
>>
>> Which antivirus are you running? Some of them are not fully compatible
>> with Windows Mail. For some of those, mere disabling is not sufficient.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:01392A58-4D27-401B-9BF4-4B1668F7B548@microsoft.com...
>> > I, like many others based on previous posts, am unable to open or save
>> > attachments in windows mail. I have also tried to forward the messages to my
>> > work email, but the attachments seem to be "missing" from the forwarded
>> > messages once I have tried to open them in Windows mail.
>> >
>> > As suggested in other threads, I have ensured that I have unchecked the "do
>> > not allow attachments to be opened" box in options, disabled email scanning
>> > in my anti-virus program, and have disabled Windows Defender. None of these
>> > works.
>> >
>> > If I click on the attachment to open it, the little hourglass pointer comes
>> > up, and then goes back to the arrow, but nothing else happens. If I try to
>> > save the attachment, I get this message:
>> >
>> > "There was an error saving one or more of your attachments, please check
>> > your free disk space and try again"
>> >
>> > I have more than enough free disk space.
>> >
>> > Any suggestions?

>>
>>
>>



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