|
Re: Unable to open or save attachments in Windows Mail
Point of order: none of the regular responders here has ever advocated
disabling Windows Defender (or the Windows Firewall, for that matter).
Which antivirus are you running? Some of them are not fully compatible
with Windows Mail. For some of those, mere disabling is not sufficient.
--
Gary VanderMolen, MS-MVP (Mail)
"anhlyss" <anhlyss@discussions.microsoft.com> wrote in message news:01392A58-4D27-401B-9BF4-4B1668F7B548@microsoft.com...
> I, like many others based on previous posts, am unable to open or save
> attachments in windows mail. I have also tried to forward the messages to my
> work email, but the attachments seem to be "missing" from the forwarded
> messages once I have tried to open them in Windows mail.
>
> As suggested in other threads, I have ensured that I have unchecked the "do
> not allow attachments to be opened" box in options, disabled email scanning
> in my anti-virus program, and have disabled Windows Defender. None of these
> works.
>
> If I click on the attachment to open it, the little hourglass pointer comes
> up, and then goes back to the arrow, but nothing else happens. If I try to
> save the attachment, I get this message:
>
> "There was an error saving one or more of your attachments, please check
> your free disk space and try again"
>
> I have more than enough free disk space.
>
> Any suggestions?
|