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Re: Unable to open or save attachments in Windows Mail
More questions, I'm afraid:
Are you running Vista, Vista SP1, or perhaps Vista SP2 Beta? Is IE8 Beta
installed?
Does this happen with any attachment or just some attachments?
If you send yourself a message with an attachment, can you open the
attachment in Windows Mail after receiving it? Can you open the attachment
in your copy of the message in Sent Items folder?
What Mail Client are you using at work? (It doesn't make sense that
attempting to open the attachment in Windows Mail would have any affect on
the attachment when Forwarded.)
What Mail Clients are being used to send these message(s) to you (e.g., MS
Outlook; AOL Mail)? Are all of these attachments to messages that have been
forwarded to you?
> ...I was able to open all attachments 2 weeks ago, but can't now.
What change(s) did you make to your system 2 weeks ago (e.g.,
installed/uninstall something, including Windows Updates; upgraded or
replaced your anti-virus application)?
Speaking of which...
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
anhlyss wrote:
> Yes, and if I forward the message to my email program at work, or to my
> Yahoo mail, I can open the attachment (as long as I haven't tried to open
> it in Windows Mail).
>
> If I had tried to open it in Windows Mail, however, I can forward the
> message to other people, but they can't open the attachment. They get a
> message that it has been "moved".
>
> "PA Bear [MS MVP]" wrote:
>> Can you open the attachments if you access the message from the inbox on
>> the account's web-mail page?
>>
>> anhlyss wrote:
>>> No, these were sent from many different people using many different
>>> email
>>> programs. I was able to open all attachments 2 weeks ago, but can't
>>> now.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Were the messages sent by someone use MS Outlook?
>>>>
>>>> anhlyss wrote:
>>>>> I, like many others based on previous posts, am unable to open or save
>>>>> attachments in windows mail. I have also tried to forward the
>>>>> messages
>>>>> to
>>>>> my work email, but the attachments seem to be "missing" from the
>>>>> forwarded
>>>>> messages once I have tried to open them in Windows mail.
>>>>>
>>>>> As suggested in other threads, I have ensured that I have unchecked
>>>>> the
>>>>> "do
>>>>> not allow attachments to be opened" box in options, disabled email
>>>>> scanning
>>>>> in my anti-virus program, and have disabled Windows Defender. None of
>>>>> these
>>>>> works.
>>>>>
>>>>> If I click on the attachment to open it, the little hourglass pointer
>>>>> comes
>>>>> up, and then goes back to the arrow, but nothing else happens. If I
>>>>> try
>>>>> to
>>>>> save the attachment, I get this message:
>>>>>
>>>>> "There was an error saving one or more of your attachments, please
>>>>> check
>>>>> your free disk space and try again"
>>>>>
>>>>> I have more than enough free disk space.
>>>>>
>>>>> Any suggestions?
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