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Old 01-12-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Unable to open or save attachments in Windows Mail
Can you open the attachments if you access the message from the inbox on the
account's web-mail page?

anhlyss wrote:
> No, these were sent from many different people using many different email
> programs. I was able to open all attachments 2 weeks ago, but can't now.
>
> "PA Bear [MS MVP]" wrote:
>
>> Were the messages sent by someone use MS Outlook?
>>
>> anhlyss wrote:
>>> I, like many others based on previous posts, am unable to open or save
>>> attachments in windows mail. I have also tried to forward the messages
>>> to
>>> my work email, but the attachments seem to be "missing" from the
>>> forwarded
>>> messages once I have tried to open them in Windows mail.
>>>
>>> As suggested in other threads, I have ensured that I have unchecked the
>>> "do
>>> not allow attachments to be opened" box in options, disabled email
>>> scanning
>>> in my anti-virus program, and have disabled Windows Defender. None of
>>> these
>>> works.
>>>
>>> If I click on the attachment to open it, the little hourglass pointer
>>> comes
>>> up, and then goes back to the arrow, but nothing else happens. If I try
>>> to
>>> save the attachment, I get this message:
>>>
>>> "There was an error saving one or more of your attachments, please check
>>> your free disk space and try again"
>>>
>>> I have more than enough free disk space.
>>>
>>> Any suggestions?


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