Engel, you were my last resort and your advice worked great. thanks for
helping me get my PC back.

Lise

"Engel" wrote:

> Hello Andy,
>
>
> First - ensure you do not have "Vundo". Clean it up if you do.
>
> It seems possible that your Windows installation has been deliberately
> damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all
> protected by a rootkit.)) so as to prevent you updating your system or
> removing the trojan.
>
> Your first priority must be to cleanse your PC of all malware.
>
> A very good antimalware app is SUPERAntiSpyware.
>
> There is a free version (on demand scanning only), the paid for version
> includes active monitoring, similar to Windows defender:
> <http://www.superantispyware.com/>
> The trial version of SUPERAntiSpyware Pro (SAS):
> <http://www.superantispyware.com/superantispywarefreevspro.html>
>
> Have a look at this articles. It may be relevant to your problem.
>
> The above explanation was for a previous Version of BITS but, there has been
> an update for BITS since Vista came out.
> <http://support.microsoft.com/kb/939159>
>
> Is BITS disabled ? It can be set to Manual and the system will update
> successfully but, will not update if BITS is Disabled.
> Suggest you run the BITS Repair Tool to see if that helps resolve the issue
> after installing the update for it:
> <http://support.microsoft.com/kb/940520>
>
> Can't fix BITS - Windows Update
> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=307d2 1a2-eb9a-4859-b139-78997305deff&mid=307d21a2-eb9a-4859-b139-78997305deff>
>
> This will give you a starting point for your troubleshooting anyway.
>
> Please let us know if the problem remains
>
> Ǝиçεl
> -=-
> - -- ---
>
> "Andy" wrote:
>
> > hi,
> > I compleately reinstaled my laptop (Dell Latitude D620) few days ago, then i
> > went to windows update and installed SP3 (as recommanded), after this
> > couldn`t connect to windows update becouse there is an error 0x8DDD0018. So I
> > tried what microsoft help says :
> >
> > The site cannot continue because one or more of these Windows services is
> > not running:
> > • Automatic Updates (allows the site to find, download and install
> > high-priority updates for your computer)
> > • Background Intelligent Transfer Service (BITS) (helps updates download
> > more quickly and without problems if the download process is interrupted)
> > • Event Log (keeps a record of updating activities to help with
> > troubleshooting, if needed)
> >
> >
> > So I Clicked Start, and then clicked Run. Typed services.msc
> > and then clicked OK.
> > 3. In the list of services, I double-clicked on Automatic Updates and then
> > clicked Properties.
> > 4. In the Startup type list, selected Automatic and clicked Apply.
> > 5. Verified that the Service status is started, the Status was Stopped so I
> > clicked
> > on the Start Button And received Error 1058: The service cannot be
> > started either because its disabled or because because it has no enabled
> > devices associated with it.
> >
> > then i downloaded sp3 again and reinstaled it but it doesn`t work either
> >
> > thank you for your help