
01-06-2009
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Re: My problems saving or opening attachments with Windows Mail
Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.
--
Gary VanderMolen, MS-MVP (Mail)
"merniesgirl" <merniesgirl@discussions.microsoft.com> wrote in message news:43BB75FC-3C4D-4913-9045-F2B501F97F34@microsoft.com...
>
> Wow - so judgemental (lol). I'm another Vista user of almost 2 years who
> has had minimal problems. Sorry But I just recently have not been able
> to save .wav attachments in Windows Mail. Almost every other attachment I
> can still save. After reading through all the posts, I'm going to play
> around with my av program.
>
> Thanks
>
>
> "InDisbeleif" wrote:
>
>>
>> How much did Microsoft pay you to tell people its not a Windows Mail
>> problem. I have 0 that means zero beleif that you have had no problems with
>> Vista. I have a friend that works in the Corporate Center here in texas and
>> he was presenting vista to me and couldn't even get a commonly used shortcut
>> to work! I have had a ton of problems and they are NOT ID10T errors. From
>> having to reinstall vista or use backup???? WHY should I? It makes no sense.
>> Normal use with so much BS you my friend are a lyer.
>>
>> "Gary VanderMolen" wrote:
>>
>> > Mozilla has no native import capability for Windows Mail emails,
>> > but there may be an add-on for it.
>> >
>> > Sounds like your foray into the world of Vista is going to be a short one.
>> > I really can't explain why some people have so many problems with it.
>> > Vista has been flawless on several laptops my kids and I own.
>> >
>> > --
>> > Gary VanderMolen, MS-MVP (Mail)
>> >
>> >
>> > "GranUja" <GranUja@discussions.microsoft.com> wrote in message news:2F9F0FE9-0F0E-45A0-8F2D-FFFEBBA2AFC0@microsoft.com...
>> > > Gary,
>> > >
>> > > Well, I now can download from IE. The point was I tried to download
>> > > Thunderbird, with AVG and Defender on, to see if I had the same problems, but
>> > > I wasn't able to do so. After deactivating everthing I managed to do so, and
>> > > when I re-installed them the downloads were avaliable.
>> > >
>> > > I opened the Live Mail and imported all the mails from my Windows Mail but
>> > > had no luck in saving or opening the attached files.
>> > >
>> > > I installed Mozilla Thunderbird and I was able to open attachments within
>> > > it. The only problem was that I wasn't able to move the mails stored on
>> > > Windows Mail. I could do so from a backup I had from my previous hard drive,
>> > > as the Thunderbird has only importing opions for Outlook and O. Express.
>> > >
>> > > I'll see what I can do
>> > >
>> > > About the reinstalling Vista. NO WAY. I bougth a New XP a couple of weeks
>> > > ago -my other versions were hardware dependent-, I'm waiting for a new hard
>> > > drive so I dont loose my warranty on the hardware I have and I will install
>> > > XP instead. It's by far much more reliable.
>> > >
>> > > I work with maps, and old computer handles them faster an better than this
>> > > one, dispite the difference in RAM, Video RAM and Processor speed. These
>> > > images are 500MB large and my old Pentium4 1.8GHz-750MB RAM, 32MB Video works
>> > > better than this Dual Core 2.2GHz 2GB RAM, 512MB Video.
>> > >
>> > >
>> > > Least but not last: Grafical Interface may be a hit for gaming but not a
>> > > usefull asset for working.
>> > >
>> > >
>> > > Best regards, GranUja (a) Joe.
>> > >
>> > >
>> > > "Gary VanderMolen" wrote:
>> > >
>> > >> Your symptoms are very unusual. It is not normal for Internet Explorer to
>> > >> lose all downloading capability when Defender and your antivirus are
>> > >> out of the picture. The problem is obviously much more extensive than just
>> > >> Windows Mail. Can you restore your system to a date before all these
>> > >> troubles started? If not, you may want to think seriously about reinstalling
>> > >> Vista.
>> > >>
>> > >> --
>> > >> Gary VanderMolen, MS-MVP (Mail)
>> > >>
>> > >>
>> > >> "GranUja" <GranUja@discussions.microsoft.com> wrote in message news:E055FAD9-654A-4FD9-9B8C-B2F03F783E42@microsoft.com...
>> > >> > Gary,
>> > >> >
>> > >> > Sorry for deleting the message. I used Notepad to respond and made a Cut &
>> > >> > Paste.
>> > >> >
>> > >> > I uninstalled the AVG, as well as deactivated the WindowsDefender. The
>> > >> > message I get is exactly the same one. I'm not allowed to save or open the
>> > >> > attached files. I tried deactivating different issues in the msconfig also,
>> > >> > with no positive results.
>> > >> >
>> > >> > Then I uninstalled all programs that were associated with security, but the
>> > >> > error persists. During the testings I wasen't able to download anything on
>> > >> > Internet Explorer, either. Even the hotmail page was blocked for download.
>> > >> > But with the reinstalation of Defender and AVG those that issue was regained.
>> > >> >
>> > >> > Regarding your two questions:
>> > >> >
>> > >> >> do you get any sort of error message when you try to open an attachment?
>> > >> >
>> > >> > No, I do not get any message when trying to open the attachment.
>> > >> >
>> > >> >> Can you save the attachment?
>> > >> >
>> > >> > No, I cannot save any type of file. Neither using Windows Live Mail or
>> > >> > Windows Mail to open the mail file; nor from the preview pane of Windows
>> > >> > Mail. I have Windows Mail as my default mail application.
>> > >> >
>> > >> > Best regards.
>> > >> >
>> > >> > "Gary VanderMolen" wrote:
>> > >> >
>> > >> >> Chances are, you installed AVG antivirus using its default install option.
>> > >> >> If so, uninstall it, then reinstall, but select 'custom' install, which then
>> > >> >> allows you to forego installing the troublesome email scanning module.
>> > >> >>
>> > >> >> While AVG is uninstalled, try Windows Mail again, just to verify that
>> > >> >> the culprit has been found. If not, do you get any sort of error message
>> > >> >> when you try to open an attachment? Can you save the attachment?
>> > >> >>
>> > >> >> (Note: it is customary here to quote the message one is replying to.)
>> > >> >>
>> > >> >> --
>> > >> >> Gary VanderMolen, MS-MVP (Mail)
>> > >> >>
>> > >> >>
>> > >> >> "GranUja" <GranUja@discussions.microsoft.com> wrote in message
>> > >> >> news:CE9B1452-7F0B-47F7-98C5-469147CA3116@microsoft.com...
>> > >> >> > ary,
>> > >> >> >
>> > >> >> > I've had many problems with Symantec, specially regarding the billing and
>> > >> >> > registration system they have. So, I don't want any of relationship with
>> > >> >> > those guys any more. When I purchased this new computer -October 2007-
>> > >> >> > specially asked it with no Antivirus. I'm using AVG Free edition -Grisoft,
>> > >> >> > Inc.- for the time being.
>> > >> >> >
>> > >> >> > The system was ok for the last eight months so I can't imagine why I wake up
>> > >> >> > one morning and Windows Mail or Windows Live Mail refuse to open attachments.
>> > >> >> > Either the ones I've sent or the ones I have recieved; regardless the type of
>> > >> >> > file or the program which should be used to open them or the way you try to
>> > >> >> > do so.
>> > >> >> >
>> > >> >> > My Windows Vista Business is up-to-date.
>> > >> >> >
>> > >> >> > I've done all posible changes to the configuration of the system nothing
>> > >> >> > happens. I have a reasonable experience with software and MS Operating
>> > >> >> > systems, but this problem is completely out of hand.
>> > >> >> >
>> > >> >> > For what I see from the board, I'm not the only one with the problem.
>> > >> >> >
>> > >> >> > Regard
>> > >> >>
>> > >>
>> >
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