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Old 12-24-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: IE6 now hangs before complicating page load.
> No, I periodically do a manual update.
> I like to know when things are being installed in case there is a problem.


I would strongly recommmend that you enable Automatic Updates and select the
"Notify me before downloading any updates and notify me again before
installing them on my computer" configuration. That way, you'll know when a
critical and/or out-of-band update is available but you'll control which
updates are downloaded, which updates are installed, and when they're
installed.

Since the behavior appears to have started after installing those updates, I
would recommend that you...

Start a free Windows Update support incident request
https://support.microsoft.com/oas/de...spx?gprid=6527

[The fact that IE Watch was installed when you installed the updates may
have played a role here. If so, uninstalling IE Watch probably won't fix
it.]

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

If your problem relates to a Cumulative Security Update for IE (e.g.,
KB958215), call the above number and ask to be transferred to the "Consumer
IE queue" (which is 47830).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Gary Wardell wrote:
>> Is Automatic Updates enabled?

>
> No, I periodically do a manual update.
> I like to know when things are being installed in case there is a problem.
> And this is the first problem I've had related to updates.
>
>> Which updates were installed?

>
> From the update history:
>
> Security Update for Internet Explorer 6 Service Pack 1 (960714)
> Windows Malicious Software Removal Tool - December 2008 (KB890830)
> Cumulative Security Update for Internet Explorer 6 Service Pack 1
> (KB958215)
> Security Update for Windows 2000 (KB952069)
> Security Update for Windows 2000 (KB956802)
> Security Update for Windows 2000 (KB954600)
> Security Update for Windows 2000 (KB957097)
> Security Update for Microsoft XML Core Services 6.0 Service Pack 2
> (KB954459)
> Security Update for Microsoft XML Core Services 4.0 Service Pack 2
> (KB954430)
> Security Update for Windows 2000 (KB955069)
> Security Update for Windows 2000 (KB958644)
> Security Update for Windows 2000 (KB957095)
> Cumulative Security Update for ActiveX Killbits for Windows 2000
> (KB956391)
> Security Update for Windows 2000 (KB954211)
> Security Update for Microsoft .NET Framework 1.0 Service Pack 3 (KB947739)
> Security Update for Internet Explorer 6 for Windows 2000 (KB938464)
> Security Update for Microsoft .NET Framework 2.0 Service Pack 1 (KB947748)
> Security Update for Windows 2000 (KB952954)
> Security Update for Windows 2000 (KB950974)
> Security Update for Outlook Express 6 Service Pack 1 (KB951066)
> Security Update for Windows 2000 (KB951748)
> Security Update for DirectX 9 for Windows 2000 (KB951698)
>
>> How long had it been since you checked for &installed updates?

>
> A few months.
>
>> What third-party toolbars are installed?

>
> No tool bars.
>
> IE Watch add on was installed. Also, I have the latest version of that
> add
> on.
> I don't recall any other add ons. I also don't see any way to get a list
> of
> installed addons.
>
>> ......<sniped>
>> 7. Click OK.

>
> Still hangs. Actually just now it hung on the Microsoft home page.
>
> Gary
>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/


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