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Old 12-22-2008
Gary VanderMolen
 

Posts: n/a
Re: Windows Vista Mail asking for logon information now
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

Norton Antivirus 2008 (and earlier) is among the top three troublemakers
for Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

Several users here have reported that Symantec will give you a free
upgrade to Norton Antivirus 2009, which cures the problem.

In a worst case scenario, you may have to uninstall Norton, followed by
using their debris removal tool:
http://service1.symantec.com/Support...05033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"cat_walker" <catwalker@discussions.microsoft.com> wrote in message news:CD03C4BE-85F5-498F-AC66-0FE18C4618ED@microsoft.com...
>I am having a similar problem .... looks like lots of ppl are having same /
> similar problem. I am using Norton Antivirus. Have never used a User Name /
> Password for my email. We have several accounts on this computer ... family
> members. None of the other accounts are having this problem, just mine.
> Just began tonight.
>
> Account: 'pop.broadband.rogers.com', Server: 'pop.broadband.rogers.com',
> Protocol: POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
> http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
> Error Number: 0x800CCC92
>
> "CoCojax" wrote:
>
>>
>>
>> "kls7377" wrote:
>>
>> > Im having the same problem-looking for answers thanks
>> >
>> > "Madshade" wrote:
>> >
>> > > Can't use Windows Mail without logging into server. This just started this
>> > > morning.
>> > >
>> > >
>> > > A windows security pop up window with username and password confirmation and
>> > > checkbox for remembering both pops up now. If you check remember my
>> > > credentils it still won't remember and will ask you again. It has nothing to
>> > > do with your ISP.
>> > >
>> > >
>> > > Any suggestions?
>> > >

>>
>> I am having the same problem, mine started yesterday evening when I got home
>> after a week of vacation...
>> Keeps requesting me to sign in and when I do I receive this error message..
>>
>> Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
>> POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
>> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
>>
>> and then a different message...
>>
>> Account: 'Windows Mail', Server: 'pop.broadband.rogers.com', Protocol:
>> POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
>> http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
>> Error Number: 0x800CCC92
>>
>> Seems like a lot of users are having similar problems so I am confused as to
>> why Windows has not come up with an answer...I have just completed my
>> updates...



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